Aquatic Supervisor

YMCA of Southern Interior BC; Kelowna; Hybrid; CAD 44,000 - 59,000; Full time

Job summary

YMCA of Southern Interior BC in Kelowna is seeking an Aquatic Supervisor to lead lifeguards and instructors, support program delivery, and ensure safe, welcoming aquatic spaces for members.

Reporting to the Aquatics Manager, you will guide a large team, coordinate programs and facility bookings, and respond to aquatic emergencies while maintaining high standards of safety and customer service. This is a full-time role requiring flexible scheduling including days, evenings and weekends.

Qualifications

• YMCA Swim Instructor certification or Red Cross Water Safety Instructor certification.
• National Lifeguard Certification (Pool Option) required.
• Current Standard First Aid with CPR-C and AMOA certifications.
• Maintain all required certifications throughout employment.

Responsibilities

• Provide leadership, direction, and support to lifeguards, swim instructors, and aquatic staff while promoting YMCA values of caring, honesty, respect, responsibility, and inclusiveness.

Skills

Aquatic leadership

Safety standards

Program coordination

Communication

Decision making

Customer service

Education

YMCA Swim Instructor or Red Cross WSI

National Lifeguard Certification (Pool Option)

Standard First Aid with CPR-C

AMOA

Job description

Kelowna Family Y
375 Hartman Rd
Kelowna, BC V1X2M9, CAN

Reporting to the Aquatic Manager, the Aquatic Supervisor is a key leadership position within the Aquatics Department, responsible for supporting the daily operation of aquatic programs, supervising staff, ensuring a safe and welcoming environment, and helping deliver high-quality aquatic experiences for YMCA members and program participants.

This role provides leadership and guidance to a large team of lifeguards and instructors while supporting program delivery, staff development, facility operations, and emergency response. The Aquatic Supervisor plays an important role in fostering a culture of safety, inclusiveness, and service excellence aligned with YMCA values.

Quick Facts

• Wage: $24.61 per hour
• Reporting to: Aquatics Manager
• Team: 35 to 150 direct reports
• Employment Status: Full-Time
• Application Deadline: September 11, 2026
• Schedule: Must be available to work a variety of shifts, including days, evenings, and weekends

Why This Role Matters

At the YMCA of Southern Interior BC, we believe healthy communities are built through meaningful experiences, strong relationships, and safe spaces where everyone can thrive.

As an Aquatic Supervisor, you will help create a positive environment where participants build confidence, learn life‑saving skills, and enjoy recreation opportunities in a safe and inclusive setting. Through your leadership, mentorship, and commitment to excellence, you will support staff growth while ensuring YMCA aquatic programs continue to make a positive impact in the community.

What You Will Do

Provide leadership, direction, and support to lifeguards, swim instructors, and aquatic staff while promoting YMCA values of caring, honesty, respect, responsibility, and inclusiveness.

Key responsibilities include:

• Supervise and support the daily operation of aquatic programs and services.
• Provide leadership and guidance to lifeguard and instructional staff.
• Assist the Aquatic Manager with the delivery of aquatic instructional and recreational programs.
• Monitor the safety, cleanliness, and maintenance of pool decks, change rooms, and associated aquatic spaces.
• Coordinate pool setups and ensure facilities are prepared for scheduled activities and programs.
• Supervise, coordinate, and deliver Swim Lessons, First Aid courses, and advanced aquatic certifications as required.
• Administer group bookings, facility rentals, and school swim lesson programs.
• Respond as the lead during aquatic emergencies and critical incidents.
• Ensure first aid supplies, emergency equipment, and program equipment remain operational and well maintained.
• Conduct regular safety inspections and address operational concerns.
• Build positive relationships with members, participants, community partners, and staff.
• Support staff scheduling, coaching, development, and performance expectations.
• Ensure all required certifications and qualifications remain current and compliant.

What You Bring

Required Certifications

• YMCA Canada Swim Instructor certification or Red Cross Water Safety Instructor certification
• National Lifeguard Certification (Pool Option)
• Current Standard First Aid with CPR-C
• Airway Management and Oxygen Administration (AMOA)

Assets

• National Lifeguard Certification (Waterpark Option)
• Lifesaving Instructor (LSI)
• First Aid Instructor (FAI)
• National Lifeguard Instructor (NLI)

Experience & Skills

• Experience leading and supervising aquatic staff in a recreation or community environment.
• Strong understanding of aquatic safety standards, risk management, and emergency response procedures.
• Experience coordinating aquatic programs, lessons, and facility bookings.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work independently, prioritize competing demands, and make sound decisions under pressure.
• Strong customer service focus and commitment to creating exceptional member experiences.

Who You Are

• Committed to the YMCA's mission, vision, and values.
• Passionate about creating safe, inclusive, and welcoming spaces for all.
• A collaborative leader who builds positive relationships and supports team success.
• Service‑oriented and dedicated to enhancing the experience of every participant and member.
• Flexible, adaptable, and confident in responding to challenges and changing priorities.
• A strong communicator who fosters trust, accountability, and teamwork.

Why Join Us

The YMCA of Southern Interior BC is committed to strengthening communities and helping people reach their full potential. When you join our team, you become part of an organization that values integrity, inclusion, personal growth, and community impact.

This is an opportunity to:

• Lead and develop a large, dynamic aquatic team.
• Make a meaningful impact on community health and safety.
• Contribute to life‑saving education and skill development.
• Work in a supportive, collaborative environment.
• Grow your career within one of Canada's leading charitable organizations.

Additional Requirements

As part of the YMCA's commitment to trust, safety, and accountability, successful candidates will be required to:

• Provide three professional references.
• Complete a satisfactory Criminal Record Check and Vulnerable Sector Search issued within six months of the start date.
• Maintain all required certifications throughout employment.
• Be available to work flexible schedules, including evenings and weekends.

The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities, persons of colour and ethnicity, Indigenous persons (First Nations, Métis, and Inuit), and people of all sexual orientations and genders.