Appraiser - Major Loss

Intact Financial; Calgary; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Appraiser for Large Loss, where you'll inspect and assess damages to provide precise restoration cost estimates. This role offers a unique blend of technical challenges and customer interaction, allowing you to leverage your expertise in claims appraisal. With a commitment to employee growth and a hybrid work model, you'll enjoy a dynamic workplace that values your contributions. Be part of a team that empowers you to excel, while also making a positive impact in your community through various initiatives. This is more than just a job; it's a chance to shape the future of restoration and claims management.

Benefits

Employee Share Purchase Plan

Flexible Work Arrangements

Wellness Account

Extensive Benefits Package

Community Impact Program

Learning and Development Opportunities

Extra Days Off

Virtual Healthcare Access

Qualifications

• 5-8 years of experience in claims appraisal, especially large losses.
• Technical knowledge of restoration processes for damaged buildings.

Responsibilities

• Inspect large loss sites to produce cost estimates for restoration.
• Provide technical support to claims adjusters and negotiate costs.

Skills

Claims Appraisal

Customer Service

Negotiation Skills

Planning and Organizational Skills

Interpersonal Skills

Education

Diploma in Building Appraisal

Tools

Xactimate Estimating Software

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for an Appraiser, Large Loss to join our growing team!

You will be responsible for inspecting large loss sites to produce restoration, repair or replacement cost estimates for buildings with major damage. You will occasionally be responsible for auditing estimates and work performed by the contractors/restorers who are members of an Intact network of partners to ensure compliance with standards and policies, as well as handle complaints regarding the quality of the work, the costs, and the restoration methods.

What you’ll do here:

• Determine the cause of loss and detailed costs for the restoration of the damaged building.
• Establish rebuilding costs.
• Provide technical support to internal and external claims adjusters on the outcome of the estimate.
• Take part in negotiations to obtain restoration cost agreements with contractors.
• You may occasionally be asked to manage customer complaints relating to the quality of repairs and restoration.
• Upon request, you may be assigned to the regular loss team for indefinite periods to provide support with policyholders’ claims and inquiries.
• Prepare and present technical training as part of projects to improve control methods and processes for damaged buildings.

What you bring to the table:

• Diploma in building appraisal and/or any combination of equivalent education and experience.
• Five to eight years of experience in claims appraisal, with at least two to three years in large losses.
• Excellent knowledge of the Xactimate estimating software.
• Technical and practical knowledge of the restoration of damaged buildings.
• Planning and organizational skills.
• Strong interpersonal skills.
• Customer-oriented.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.