applications sales engineer

Hongsheng North America Inc.; Cambridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the energy sector seeks a dedicated individual for a client-focused role. The successful candidate will manage client relations, develop product proposals, and provide ongoing support in a fast-paced environment. This position requires a bachelor's degree in mechanical or industrial engineering, along with expertise in consultative sales and exceptional communication skills.

Benefits

Health care plan

Dental plan

Qualifications

• Bachelor's degree in Mechanical or Industrial Engineering required.
• 3-5 years of experience in consultative sales.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Develop reports and proposals to show service benefits.
• Consult with clients to provide ongoing support and training.
• Resolve product-related problems and provide customer service.

Skills

Client focus

Attention to detail

Excellent oral communication

Reliable

Team player

Education

Bachelor's degree

Mechanical engineering

Industrial engineering

Tools

MS Excel

MS Office

ERP software

Job description

Overview

Languages

English

Education

• Bachelor's degree
• Mechanical engineering
• Industrial engineering
  
  

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Industrial/commercial (general)
  
  

Work setting

• On-site customer service
• International level
  
  

Responsibilities

Tasks

• Develop reports and proposals to illustrate benefits from use of good or service
• Provide input into product design where goods or services must be tailored to suit client's needs
• Consult with clients after sale to provide ongoing support
• Reach to clients after sale or signed contracts to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Train customers' staff in the operation and maintenance of equipment
• Provide clients with presentations on the benefits and uses of goods or services
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Advertise and/or promote products, sales or services
• Provide customer service
• Computer-aided design (CAD)
  
  

Experience and specialization

Type of product

• Industrial supplies
  
  

Analytical techniques

• Thermal analysis
  
  

Computer and technology knowledge

• Spreadsheet
• Database management
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word
• Enterprise resource planning (ERP) software
  
  

Equipment and machinery experience

• Heat exchangers
  
  

Type of industry experience

• Energy
  
  

Installation specialization

• Radiators
  
  

Sales experience

• Industrial equipment
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Hand-eye co-ordination
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player
• Initiative
• Positive attitude
  
  

Benefits

Health benefits

• Dental plan
• Health care plan