Application Support Engineer — Real Estate Tech, SQL & API

Assetsoft; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

Assetsoft in Markham, Ontario is seeking an Application Support Engineer (ASE) responsible for providing end-to-end support for business-critical applications. This hybrid role requires proactive problem-solving and effective communication with clients and internal teams.

The ideal candidate will possess strong SQL skills, experience with REST/SOAP APIs, and a bachelor's degree in computer science or a related field. The role entails troubleshooting application issues, documenting solutions, and collaborating with software vendors to ensure smooth operations.

Qualifications

• Strong knowledge of SQL for data queries and troubleshooting.
• Hands-on experience with REST/SOAP APIs and testing tools like Postman.
• Excellent analytical and communication skills.

Responsibilities

• Serve as primary contact for client-reported application issues.
• Analyze, troubleshoot, and resolve application-related issues.
• Log all incidents in a ticketing system for traceability.

Skills

SQL for data queries and troubleshooting

REST/SOAP APIs testing

Analytical skills

Strong communication skills

Understanding real estate and property management systems

Education

Bachelor’s degree in computer science, IT, or related field

2+ years of experience in application support or technical troubleshooting

Tools

Ticketing systems

Remote desktop applications

Collaboration platforms (e.g., Teams)

Job description

Assetsoft in Markham, Ontario is seeking an Application Support Engineer (ASE) responsible for providing end-to-end support for business-critical applications. This hybrid role requires proactive problem-solving and effective communication with clients and internal teams.

The ideal candidate will possess strong SQL skills, experience with REST/SOAP APIs, and a bachelor's degree in computer science or a related field. The role entails troubleshooting application issues, documenting solutions, and collaborating with software vendors to ensure smooth operations.