Application Consultant - Fiix Software

Rockwell Automation; Kitchener; Hybrid; CAD 70,000 - 95,000; Full time

Job summary

Join a leading technology firm as an Application Consultant, where you will drive integration projects utilizing your technical expertise and project management skills. Collaborate with internal teams to translate business needs into integration solutions and guide clients through testing and implementation. Rockwell Automation fosters a culture of innovation, flexibility, and inclusivity, offering opportunities for all makers, thinkers, and problem solvers. You'll enjoy a competitive salary, comprehensive health benefits, and a hybrid work schedule that accommodates your personal life.

Benefits

Health Insurance including Medical and Dental

Health Care Spending Account

Employee Assistance Program (EAP)

Retirement plans

Paid Time off

Volunteering Time off

Employer Savings Plan Matching

Flexible Work Schedule

Qualifications

• Understanding of REST APIs, authentication methods, and data formats such as JSON/XML is important.
• 2+ years of experience in software implementation or SaaS is preferred.
• Experience within maintenance operations or similar field enhances suitability.

Responsibilities

• Gather, analyze, and document integration requirements from stakeholders.
• Translate requirements into technical designs for secure integrations.
• Coordinate project timelines, manage scope changes, and maintain clear communication.

Skills

Technical Acumen

Project Coordination

Client Communication

Integration Design

Education

Bachelor's Degree in Relevant Field

Tools

Boomi

Fiix APIs

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

We are looking for a well-rounded Application Consultant to execute the delivery of integration projects involving Fiix and third-party systems. This role requires strong technical acumen—particularly in integration design and configuration—as well as project coordination skills to manage timelines, scope, and client communication. Some understanding of maintenance operations or experience in the manufacturing or similar industry will be a bonus.

Rockwell Automation acquired Fiix in December 2020. Our relationship with Rockwell gives us access to more resources, connections and expertise in the industrial automation space while maintaining our individuality and creative freedom as a high-growth SaaS company. This acquisition allows Fiix to offer our employees the best of both worlds.

As an application consultant, you will collaborate with the internal developers and client stakeholders to translate business needs into integration specifications, support solution design, and oversee project execution through to testing and handover.

You will report to the Manager - Integrations.

Key Responsibilities:

• Gather, analyze, and document integration requirements from internal and external stakeholders.

• Translate requirements into technical designs for secure, scalable integrations.

• Configure integration solutions in collaboration with developers using tools like Boomi and Fiix APIs.

• Coordinate project timelines, manage scope changes, and maintain clear communication with clients.

• Facilitate and document project meetings, action items, and decisions throughout the lifecycle.

• Guide clients through end-to-end system testing and support resolution of technical issues.

• Provide best practices and technical guidance on API usage and integration standards.

• Assist customers with local runtime setup and configuration (where required).

• Act as the primary point of contact for issue escalation and resolution during active projects.

• Maintain project documentation.

The Essentials- You will have

• Bachelor's Degree in Relevant Field.

• Legal authorization to work in the Canada is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred- You may also have

• 2+ years of experience within maintenance operations or experience in the manufacturing or similar field.

• 2+ years of experience in software implementation or SaaS.

• Comfortable managing projects and client communication, while working with technical teams.

• A strong understanding of REST APIs, authentication methods and data formats (JSON/XML)

• 2+ years of experience with BOOMI software.

This position is part of a job family. Experience will be the determining factor of position level and compensation.

What We Offer:

• Health Insurance including Medical and Dental

• Health Care Spending Account (HCSA – dependent on the plan chosen)

• Employee Assistance Program (EAP)

• Retirement plans

• Paid Time off

• Volunteering Time off

• Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)

• Employer Paid DC Pension

• Maternity and Parental Leave Top-Up

• Fitness Reimbursement Program

• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

We offer a flexible work schedule where you will work with your manager to enjoy a work schedule that can flex with your personal life.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This is a summary of the position's responsibilities and does not reflect the entire scope of work expectations. Our benefits for the US can be found here . Actual pay will be based on factors such as skills, knowledge, education, and experience.

Rockwell Automation is an Equal Opportunity Employer including disability and veterans. If you are someone with a disability and you need assistance or reasonable accommodation during the application process, please contact our services team at [phone].

For the right candidate, this position could be worked remotely from any location in the US or Canada.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at [phone].

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.