Application Advisor II

Dayforce; Canada; On-site; CAD 70,000 - 110,000; Full time

Job summary

Dayforce is seeking an Application Advisor to support Sales-driven demonstrations and turn business requirements into practical Dayforce solutions. You will configure apps, prepare demo environments, and troubleshoot across configurations, data, and environments.

You will collaborate with Product, Support, and Sales teams to keep demonstrations reliable and scalable while advancing your product and technical expertise in a fast-paced, global setting.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Experience in application support, software configuration, implementation, consulting, technical support, or customer-facing technology.
• Strong application configuration and problem-solving skills, with the ability to translate business needs into practical solutions.

Responsibilities

• Partner with Sales and Advisory teams to bring customer scenarios to life through compelling, demo-ready solutions.
• Configure and shape application experiences that support strategic pursuits and meaningful customer conversations.
• Solve technical challenges across configuration, data, environments, and application functionality.
• Collaborate with Product, Support, and other teams to resolve issues and keep high-visibility demonstrations moving.
• Apply strong technical judgment to balance speed, quality, and risk in a fast-moving sales environment.
• Maintain and enhance a gold-standard reusable demo platform, keeping environments, configurations, and demo assets reliable, scalable, and ready for reuse.
• Deepen your product and technical expertise while taking on increasingly complex and impactful work.

Skills

Application support

Software configuration

Implementation

Technical support

Customer-facing technology

Troubleshooting

Cross-functional collaboration

Communication

SQL

APIs

Integrations

Education

Bachelor’s degree or equivalent

Tools

SQL

APIs

Integrations

Job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand prom ise - Makes Work Life Better ™ - Reflec ts our commitment to employees, customers, partners and communities globally.

About the Opportunity

Application Advisors play a critical role in helping our Sales teams bring Dayforce to life for prospective customers.

Working at the intersection of technology, Product, and Sales, you'll help create reliable and compelling product demonstrations that support customer conversations and strategic sales opportunities. You'll configure applications, prepare demo environments, solve technical challenges, and partner with Sales and Advisory teams to turn business requirements into solutions that showcase what's possible with Dayforce.

You'll also help maintain and evolve a gold-standard reusable demo platform, ensuring core environments, configurations, and demo assets remain consistent, scalable, and ready to support future opportunities.

What You'll Get to Do

• Partner with Sales and Advisory teams to bring customer scenarios to life through compelling, demo-ready solutions.
• Configure and shape application experiences that support strategic pursuits and meaningful customer conversations.
• Solve technical challenges across configuration, data, environments, and application functionality.
• Collaborate with Product, Support, and other teams to resolve issues and keep high-visibility demonstrations moving.
• Apply strong technical judgment to balance speed, quality, and risk in a fast-moving sales environment.
• Maintain and enhance a gold-standard reusable demo platform, keeping environments, configurations, and demo assets reliable, scalable, and ready for reuse.
• Deepen your product and technical expertise while taking on increasingly complex and impactful work.

Skills and Experience We Value

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Experience in application support, software configuration, implementation, consulting, technical support, or customer-facing technology.
• Strong application configuration and problem-solving skills, with the ability to translate business needs into practical solutions.
• Demonstrated ability to troubleshoot issues across applications, data, configuration, or environments.
• Strong technical judgment with the ability to balance quality, risk, urgency, and business impact.
• Ability to collaborate effectively with Sales, Product, Support, and other cross-functional teams.
• Clear written and verbal communication skills, including the ability to explain technical concepts to both technical and non-technical audiences.
• Strong attention to detail with a commitment to delivering reliable, high-quality work.
• Ability to manage competing priorities in a fast-paced environment.
• Curiosity and the ability to quickly learn complex applications, technologies, and business processes.

What Would Make You Stand Out

• Experience in sales engineering, presales, solution consulting, or supporting customer-facing technical demonstrations and strategic pursuits.
• Strong technical support or application support experience, including troubleshooting complex issues across configuration, data, environments, or integrations.
• Experience with enterprise software, particularly HCM, payroll, workforce management, or similarly complex platforms.
• Familiarity with SQL, reporting, APIs, integrations, or translating business requirements into practical technical solutions.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

This job posting is for an existing vacancy

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.