Appliances Sales Specialist

Kent Building Supplies Inc.; Amherst; On-site; CAD 32,000 - 54,000; Full time

Benefits offered by this job

Wellness Program

Employee and Family Assistance Plan

Employee Discounts

Medical, Dental, Vision

RRSP Matching

PTO benefits

Growth opportunities

Job summary

Kent Building Supplies Inc. is seeking an Appliance Sales Specialist to assist customers, assess needs, and guide decisions to build relationships. The role focuses on delivering expert advice, closing sales, and providing high-level service with promotions and financing options.

The position offers a base salary plus commission after a probationary period, with opportunities in a fast-paced retail environment across Atlantic Canada. Flexibility to work evenings and weekends is required.

Qualifications

• Proven ability to close the sale.
• Sales experience in a fast-paced retail environment is a plus.
• Ability to work a flexible schedule including evenings and weekends.
• Adherence to company policies and procedures.
• Background check required.

Responsibilities

• Maintain showroom standards and a clean, safe store environment.
• Assist with merchandising and product set-up.
• Drive sales through customer engagement and suggestive selling.
• Offer face-to-face assistance with home appliance products, warranty plans, pickup/delivery, and financing options to close sales.
• Work with a broad range of customers and product lines.
• Prepare estimates, close sales, and coordinate deliveries.
• Develop and maintain relationships, addressing customer needs and complaints.

Skills

Closing sales

Customer service

Merchandising

Flexibility

Job description

Job Description

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale.

For this position you will receive a base salary plus commission following a probationary period.

Responsibilities

• Maintain the stock condition, the showroom standards, and ensure a clean and safe shopping & work environment.
• Ability to assist with merchandising and store product set-up.
• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Provide face-to-face assistance to customers with specialized and sound advice on all home appliance products as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options, with the focus being on closing the sale.
• Work with a wide range of customers selling a wide range of appliance products.
• Prepare estimates, close the sale, and follow up on deliveries.
• Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.

Qualifications

• Professional Sales Experience with the proven ability to close the sale.
• Sales Experience in a fast-paced customer service and sales environment in Retail, Appliance Sales experience is an asset.
• Ability to work a flexible schedule including evenings and weekends.
• Adherence to company policies and procedures
• You will have to pass a standard background check.

What We Offer

• Wellness Program
• Employee and Family Assistance Plan
• Employee Discounts
• Medical, Dental, Vision, RRSP Matching, and PTO benefits
• Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing.