Appliance Sales Specialist opportunity

Kent Building Supplies; Edmundston; On-site; CAD 33,615 - 45,529; Full time

Job summary

Kent Building Supplies in Edmundston, NB is seeking an Appliance Sales Specialist who focuses on assisting customers, assessing needs, and guiding decisions to build lasting relationships. You will provide expert advice and drive the sale with product knowledge and service.

This role requires delivering high level customer service, closing sales, and handling financing options, warranties, delivery, and pickups. A flexible schedule including evenings and weekends is expected.

Qualifications

• Exceptional customer service skills with proven ability to close the sale.
• Sales experience in a fast-paced customer service and sales environment in retail.
• Ability to work a flexible schedule, including evenings and weekends.
• Adherence to company policies and procedures.
• Willingness to pass a standard background check.

Responsibilities

• Maintain the stock condition, showroom standards, and ensure a clean and safe shopping & work environment.
• Assist with merchandising and store product set-up.
• Drive sales through customer engagement, suggestive selling, and sharing product knowledge.
• Provide face-to-face assistance with specialized and sound advice on all home appliance products, supporting products, warranty plans, pickup and delivery options, payment and financing options, with the focus being on closing the sale.
• Work with a wide range of customers selling a wide range of appliance products.
• Prepare estimates, close the sale, and follow up on deliveries.
• Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.

Skills

Customer service

Sales experience

Closing sales

Flexible schedule

Policy adherence

Job description

Job Overview The Appliance Sales Specialist focuses on assisting customers, assessing needs, and guiding decisions to build relationships. The Sales Specialist - Appliances provides the highest level of customer service, expert advice, and detailed information required to close the sale.

Starting salary: $39,592.00 per year, depending on experience.

Responsibilities

• Maintain the stock condition, showroom standards, and ensure a clean and safe shopping & work environment.
• Assist with merchandising and store product set‑up.
• Drive sales through customer engagement, suggestive selling, and sharing product knowledge.
• Provide face‑to‑face assistance with specialized and sound advice on all home appliance products, supporting products, warranty plans, pickup and delivery options, payment and financing options, with the focus being on closing the sale.
• Work with a wide range of customers selling a wide range of appliance products.
• Prepare estimates, close the sale, and follow up on deliveries.
• Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.

Qualifications

• Exceptional customer service skills with proven ability to close the sale.
• Sales experience in a fast‑paced customer service and sales environment in retail.
• Ability to work a flexible schedule, including evenings and weekends.
• Adherence to company policies and procedures.
• Willigness to pass a standard background check.

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada and the USA. We are a team of 20,000 dedicated employees and drive business with integrity and passion. We nurture talent and create an inclusive workplace where careers can grow across our divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability can be made at any stage of application and employment. We encourage applicants to disclose accommodation needs so that we can provide equitable opportunities.

We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but worry you did not meet all requirements, we encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to identify the skills and qualities that matter most to our business, while safeguarding privacy and using AI responsibly.

We appreciate your interest in our company; only those selected for an interview will be contacted.

The Team

Kent is the largest retail building supply chain in Atlantic Canada, with 48 locations and an e‑commerce website. Our mission is to be the best source of home improvement products through superior customer service, quality products, and great prices. We protect our customers and staff by hiring and training associates committed to our safety values, and employ over 3,700 people.

We focus on the development of our people and promote continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of the Independent Lumber Dealers Co‑operative and the ARENA buying group.