Appliance Sales Specialist (Bilingual - FR/EN)

Kent Building Supplies; Bathurst; On-site; CAD 35,632 - 43,551; Full time

Job summary

Kent Building Supplies in Bathurst, Canada is seeking an Appliance Sales Specialist who focuses on helping customers, assessing needs, and guiding decisions to build lasting relationships. The role provides expert advice on home appliances, warranty plans, delivery options, and financing with an emphasis on closing the sale.

Starting salary: $39,592.00 per year, depending on experience. Responsibilities include maintaining showroom standards, assisting with merchandising, driving sales through

Qualifications

• Proven ability to close sales with exceptional customer service.
• Sales experience in fast-paced retail.
• Ability to work a flexible schedule including evenings and weekends.
• Adherence to company policies and procedures.
• Pass a standard background check.

Responsibilities

• Maintain showroom standards and a safe work environment.
• Assist with merchandising and store product setup.
• Drive sales through customer engagement, suggestive selling, and product knowledge.
• Provide face-to-face advice on appliances, warranties, delivery options, and financing to close sales.
• Work with customers across a wide range of appliance products.
• Prepare estimates, close sales, and follow up on deliveries.
• Develop and maintain relationships, addressing and resolving customer needs or complaints.

Skills

Exceptional customer service

Sales experience

Flexible schedule

Policy adherence

Background check

Job description

Job Description

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. Starting salary: $39,592.00 per year, depending on experience.

Responsibilities

• Maintain the stock condition, the showroom standards, and ensure a clean and safe shopping & work environment.
• Ability to assist with merchandising and store product set-up.
• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Provide face to face assistance to customers with specialized and sound advice on all home appliance products as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options, with the focus being on closing the sale.
• Work with a wide range of customers selling a wide range of appliance products.
• Prepare estimates, close the sale, and follow up on deliveries.
• Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.

Qualifications

• Exceptional customer service skills with proven ability to close the sale.
• Sales Experience in a fast-paced customer service and sales environment in Retail.
• Ability to work a flexible schedule including evenings and weekends.
• Adherence to company policies and procedures
• You will have to pass a standard background check.

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing.