Appliance Service Technician - Delta (MY25)

Trail Appliances; Delta; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading independent appliance retailer in Canada as a Service Technician. You'll evaluate and repair appliances in customers' homes, ensuring exceptional service. This role offers mentorship, hands-on experience, and opportunities for growth in a fast-paced environment.

Benefits

Extended Health Benefits

Merit Performance

Professional Development Programs

Employee Recognition Program

Company events

Qualifications

• 3 years’ experience servicing major appliance brands.
• Experience with sealed system repairs is an asset.

Responsibilities

• Evaluate, diagnose, and repair a wide range of appliances.
• Complete and submit all paperwork in a timely manner.
• Provide professional and courteous service.

Skills

Mechanical aptitude

Troubleshooting

Communication

Time management

Interpersonal skills

Education

Appliance Service Technician Certificate of Qualification

Valid Class 5 Driver’s License

C Gas Ticket

CFC/ODS Certification

Job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers! Our core values : Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes.Authenticity – We like people, not pretense. Determination – We kick down walls. We have everything except you Join our team at Trail Appliances as a Service Technician, where you'll play a vital role in diagnosing and repairing appliances in our customers’ homes. Whether you're a certified technician or working toward your certification, this position offers hands-on experience, mentorship, and the opportunity to grow in a fast-paced, customer-focused environment.You’ll be responsible for evaluating appliance issues, completing repairs using manufacturer documentation, and delivering an exceptional service experience aligned with Trail’svalues.

As a Service Technician, you will :

• Evaluate, diagnose, and repair a wide range of appliances (laundry, kitchen, refrigeration).
• Recommend and order required parts for effective repairs.
• Complete and submit all paperwork (repair reports, parts usage, etc.) in a timely manner per company standards.
• Maintain a clean and organized vehicle and work environment.
• Provide professional and courteous service at all customer touchpoints.
• Use service manuals and bulletins to perform accurate diagnostics.
• Communicate repair findings clearly to customers and escalate concerns as needed.
• Follow all health and safety standards and maintain equipment in safe working conditions.
• Support junior apprentices and actively engage in training opportunities.

To be successful in this role you should have :

• A Appliance Service Technician Certificate of Qualification (C of Q) or enrollment in a registered apprenticeship program through SkilledTradesBC.
• A certificate from an accredited institution (, Kwantlen Polytechnic University, BCIT) if applicable.
• A Valid Class 5 Driver’s License with a clean abstract.
• C” Gas Ticket issued by Technical Safety BC (required for gas appliance repair).
• CFC / ODS (Refrigerant Handling) Certification, from a recognized provider (, HRAI or BCIT).
• A minimum of 3 years’ experience servicing major appliance brands.
• A proven mechanical aptitude and troubleshooting abilities.
• Experience with sealed system repairs (refrigeration units) is an asset.
• Exceptional communication, time management, and interpersonal skills.
• Detail-oriented with a customer-first attitude.
• Extended Health Benefits
• Merit Performance
• Professional Development Programs
• Employee Recognition Program
• Company events

22 - $28 an hourINDHPWe inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

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Appliance Service Technician • 820 Cliveden Place, Delta, BC