Apple Engineer

Insight Global; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading Technology Services company is looking for an Apple Infrastructure Engineer in Vancouver. This role involves managing the lifecycle of macOS/iOS devices using Jamf Pro and optimizing user experience. You'll act as a Subject Matter Expert while automating processes and collaborating with various stakeholders. This is an exciting opportunity for candidates with a strong background in enterprise mobility management and automation scripting abilities. Join us to help enhance technological experiences for our diverse teams.

Qualifications

• 3+ years of relevant experience with Enterprise Mobility Management (macOS and iOS/iPadOS).
• Experience in configuring and managing device lifecycle processes.
• Knowledge of security policy deployment and vulnerability management.

Responsibilities

• Act as a Subject Matter Expert for macOS/iOS/iPadOS endpoint management.
• Automate processes and document operational procedures.
• Partner closely with Product Owners and Project Managers.

Skills

Enterprise Mobility Management Experience

Device management expertise

Bash scripting

PowerShell scripting

Graph API scripting

Knowledge of Entra ID

Endpoint security practices

Tools

Jamf Pro

Microsoft 365

Job description

Job Description

The Enterprise Mobility and Cloud Infrastructure team is a world‑class delivery group that builds and maintains the underpinnings of lululemon’s technology environment. We are multiple product and platform teams that share a passion for continuous and high‑quality delivery and work closely with our internal teams and our business partners. With these business and technology partners we co‑create a powerful roadmap to deliver amazing experiences to our guests with innovation, value and reliability.

A day in the life

As an Apple Infrastructure Engineer, you’ll work collaboratively across diverse teams, while also independently contributing to the following key responsibilities:

• Device Management Expertise: Act as a Subject Matter Expert (SME) for macOS/iOS/iPadOS endpoint management, helping ensure a seamless user experience.
• Lifecyle Management: Develop and maintain device lifecycle processes such as:
  • Zero‑touch deployments
  • Policy creation
  • Configuration profile development
  • OS updates
  • Application packaging and management
  • Endpoint security
• Production Support: Provide ongoing support for endpoint management across a large, geographically distributed environment.
• Automation & Documentation: Automate processes and document operational procedures to increase efficiency and transparency.
• Continuous Improvement: Research, design, and implement new technologies and solutions to improve the end‑user and business experience.
• Collaboration: Work cross‑functionally with other technical and non‑technical teams to align on objectives and deliver results.
• Leadership & Mentorship: Actively participate in mentoring junior team members guiding them through the complexities of our systems.
• Stakeholder Engagement: Partner closely with Product Owners, Project Managers, Scrum Master, and other key stakeholders to ensure project scope and technical requirements are met.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Has 3+ years of relevant experience with Enterprise Mobility Management (macOS and iOS/iPadOS)
• Device management experience
  • Expertise in configuring and managing device lifecycle processes in Jamf Pro.
  • Experience with Entra ID and Microsoft 365 services, including deployment and configuration.
  • Proficiency in using Jamf Pro to deploy software, manage configurations, and optimize user experience.
• Experience with Bash, PowerShell, and Graph API scripting to create and maintain custom automation scripts.
  • Maintaining scripts using version control.
• Experience in deploying security policies, upgrading macOS/iOS/iPadOS, and managing security vulnerability updates.
  • Familiarity with Jamf Configuration Profiles, Smart Groups, and reporting/analytics to optimize device management.
• Strong knowledge of Entra ID, Microsoft Security, and endpoint security practices.