Animal Welfare & Shelter Operations Manager

SPCA Swift Current; Swift Current; Hybrid; CAD 42,000 - 52,000; Full time

Job summary

SPCA Swift Current is seeking an experienced Animal Services Manager to lead the Animal Services team and oversee daily shelter operations in Swift Current, Saskatchewan. The role is hands-on and focuses on animal welfare, staff development, and ensuring high standards of care.

You will oversee admissions, surrenders, adoptions, and capacity-to-care practices while coordinating with veterinary professionals and volunteers to support shelter operations.

Qualifications

• Experience in companion-animal care, behaviour, handling, and restraint.
• Proven leadership or supervisory experience with staff scheduling, training, coaching, and performance management.
• Understanding of animal welfare, shelter operations, and capacity-to-care principles.
• Ability to recognize health, behavioural, and welfare concerns and respond appropriately.
• Strong organizational, communication, problem-solving, and decision-making skills.
• Professionalism and compassion in challenging situations involving animals, staff, and the public.
• Comfort using workplace technology and shelter-management software.
• Valid Saskatchewan driver’s licence and reliable transportation.
• Willingness to complete crematorium and aftercare training.

Responsibilities

• Team Leadership: Supervise, coach, train, and support Animal Services staff, including scheduling, performance management, and coverage.
• Animal Care & Welfare: Oversee daily husbandry, sanitation, enrichment, animal health monitoring, behaviour management, and veterinary care coordination.
• Shelter Operations: Manage admissions, surrenders, waitlists, adoptions, foster care, and capacity-to-care practices.
• Policies & Procedures: Develop and maintain standard operating procedures, safety protocols, and accurate animal records.
• Department Management: Oversee inventory, supplies, facility needs, crematorium and aftercare services.
• Collaboration & Communication: Work with veterinary professionals, volunteers, partners, and the Executive Director.
• Hands-On Support: Assist with animal handling and other operational duties as needed.

Skills

Leadership

Animal welfare knowledge

Staff development

Organization & planning

Communication

Problem solving

Decision making

Professionalism

Technology familiarity

Education

Experience in animal shelter operations

Tools

Shelter management software

Job description

SPCA Swift Current is seeking an experienced Animal Services Manager to lead the Animal Services team and oversee daily shelter operations in Swift Current, Saskatchewan. The role is hands-on and focuses on animal welfare, staff development, and ensuring high standards of care.

You will oversee admissions, surrenders, adoptions, and capacity-to-care practices while coordinating with veterinary professionals and volunteers to support shelter operations.