Animal Services Manager

SPCA Swift Current; Swift Current; Hybrid; CAD 42,000 - 52,000; Full time

Job summary

SPCA Swift Current is seeking an experienced Animal Services Manager to lead the Animal Services team and oversee daily shelter operations in Swift Current, Saskatchewan. The role is hands-on and focuses on animal welfare, staff development, and ensuring high standards of care.

You will oversee admissions, surrenders, adoptions, and capacity-to-care practices while coordinating with veterinary professionals and volunteers to support shelter operations.

Qualifications

• Experience in companion-animal care, behaviour, handling, and restraint.
• Proven leadership or supervisory experience with staff scheduling, training, coaching, and performance management.
• Understanding of animal welfare, shelter operations, and capacity-to-care principles.
• Ability to recognize health, behavioural, and welfare concerns and respond appropriately.
• Strong organizational, communication, problem-solving, and decision-making skills.
• Professionalism and compassion in challenging situations involving animals, staff, and the public.
• Comfort using workplace technology and shelter-management software.
• Valid Saskatchewan driver’s licence and reliable transportation.
• Willingness to complete crematorium and aftercare training.

Responsibilities

• Team Leadership: Supervise, coach, train, and support Animal Services staff, including scheduling, performance management, and coverage.
• Animal Care & Welfare: Oversee daily husbandry, sanitation, enrichment, animal health monitoring, behaviour management, and veterinary care coordination.
• Shelter Operations: Manage admissions, surrenders, waitlists, adoptions, foster care, and capacity-to-care practices.
• Policies & Procedures: Develop and maintain standard operating procedures, safety protocols, and accurate animal records.
• Department Management: Oversee inventory, supplies, facility needs, crematorium and aftercare services.
• Collaboration & Communication: Work with veterinary professionals, volunteers, partners, and the Executive Director.
• Hands-On Support: Assist with animal handling and other operational duties as needed.

Skills

Leadership

Animal welfare knowledge

Staff development

Organization & planning

Communication

Problem solving

Decision making

Professionalism

Technology familiarity

Education

Experience in animal shelter operations

Tools

Shelter management software

Job description

Location: Swift Current, Saskatchewan
Employment Type: Full-Time
Compensation: Starting at $23.00 per hour
Reports To: Executive Director

SPCA Swift Current is seeking an experienced, compassionate, and organized Animal Services Manager to lead our Animal Services team and oversee daily shelter operations.

This hands‑on leadership position is responsible for maintaining high standards of animal welfare, supporting and developing staff, and ensuring the effective delivery of animal care and shelter services.

As we continue to grow within the new Stauber Family Memorial Animal Shelter, Veterinary Centre & Crematorium, this is an opportunity to play an important role in shaping our operations, strengthening our team, and making a meaningful difference for animals throughout Southwest Saskatchewan.

Key Responsibilities

• Team Leadership: Supervise, coach, train, and support Animal Services staff, including scheduling, performance management, and departmental coverage.
• Animal Care & Welfare: Oversee daily husbandry, sanitation, enrichment, animal health monitoring, behaviour management, and veterinary care coordination.
• Shelter Operations: Manage animal admissions, surrenders, waitlists, adoptions, foster placements, and capacity-to-care practices.
• Policies & Procedures: Develop, implement, and maintain departmental standard operating procedures, safety protocols, and accurate animal records.
• Department Management: Oversee inventory, supplies, facility-related operational needs, and crematorium and aftercare services.
• Collaboration & Communication: Work with veterinary professionals, volunteers, community partners, and the Executive Director to support effective shelter operations.
• Hands‑On Support: Assist with animal handling, care, and other operational duties as needed.

Qualifications

The ideal candidate will demonstrate:

• Practical experience and strong knowledge of companion‑animal care, behaviour, handling, and restraint.
• Proven leadership or supervisory experience, including staff scheduling, training, coaching, and performance management.
• An understanding of animal welfare, shelter operations, and capacity‑to‑care principles.
• The ability to recognize animal health, behavioural, and welfare concerns and respond appropriately.
• Strong organizational, communication, problem‑solving, and decision‑making skills.
• Professionalism and compassion when navigating challenging situations involving animals, staff, and the public.
• Comfort using workplace technology and learning shelter‑management software.
• A valid Saskatchewan driver’s licence and reliable transportation.
• The physical ability to participate in hands‑on animal care and shelter operations.
• Willingness to complete required crematorium and aftercare training.

Previous experience in an animal shelter, veterinary clinic, rescue organization, or comparable animal‑care environment is strongly preferred.

About SPCA Swift Current

SPCA Swift Current is dedicated to providing compassionate shelter, care, and adoption services for cats and dogs while promoting animal welfare throughout Southwest Saskatchewan.

With our new shelter facility and expanding services, we’re building a strong team committed to responsible animal care, operational excellence, and positive outcomes for the animals and communities we serve.