Ancillary Business Clerk (Internal/External)

Cambrian College; Greater Sudbury; On-site; CAD 40,000 - 52,000; Full time

Job summary

Cambrian College’s Ancillary Business Operations seeks a full-time Ancillary Business Clerk starting September 2026. The role covers print shop operations, parking administration, and facilities customer service support within a college environment.

Internal candidates will be given first consideration. Applicants must have a one-year business certificate, strong customer service, and proficiency in Microsoft Office and Adobe Acrobat.

Qualifications

• One-year certificate or equivalent in Business or related field.
• Experience in environments with high public contact and multitasking.
• Proficiency in Word, Excel, Outlook and PowerPoint; Adobe Acrobat.
• Excellent customer service, problem-solving, and judgment.

Responsibilities

• Operate and maintain print production equipment and produce manuals and printed materials.
• Process print shop requisitions and manage inventory and supplies.
• Handle parking administration duties including permits, payments, and inquiries.
• Provide backup for Facilities Customer Service and process lost and found items.
• Direct inquiries to appropriate departments and support locker program administration.

Skills

Customer service

Problem solving

Analytical skills

Interpersonal skills

Teamwork

Education

Business certificate

Tools

Microsoft Office

Adobe Acrobat

Job description

Cambrian College’s Ancillary Business Operations has a requirement for a full-time Ancillary Business Clerk beginning September 2026.

Note: Internal candidates, as defined by the Full-Time Support Staff Collective Agreement, will be given first consideration.

Print Shop Operations

• Operate and maintain print production equipment including computers, photocopiers, printers, large-format printers and cutters, laminators, scanners, binding equipment, and paper cutters.
• Produce manuals, reports, posters, pamphlets, signage, and other printed materials for the College community and external clients.
• Receive, review, and process print shop requisitions, ensuring requests are completed accurately and within established timelines.
• Calculate job costs and prepare documentation for customer billing and internal chargebacks.
• Maintain print shop inventory and order supplies as required.
• Perform routine equipment inspections, troubleshooting, and basic maintenance.
• Coordinate equipment service and repair requests with external vendors when required.
• Assist clients with document preparation, scanning, printing, and finishing services.
• Maintain cash handling processes, balance receipts, and prepare supporting documentation for deposits.
• Participate in annual inventory counts and reconciliation of supplies and materials.

Parking Administration

• Serve as the primary point of contact for parking-related inquiries from students, staff, visitors, and external stakeholders.
• Provide information and guidance regarding parking permits, parking regulations, refund policies, and enforcement procedures.
• Issue, distribute, and track visitor parking permits for internal and external clients.
• Complete monthly parking-related chargebacks and maintain accurate records.
• Process, reconcile, and deposit parking permit sales and parking violation payments daily.
• Respond to parking-related complaints and inquiries in a professional, customer-focused manner.
• Assist individuals whose vehicles have been immobilized by explaining procedures and coordinating payment options.
• Prepare pre-collection notices by documenting violation information, creating Ministry of Transportation fee tickets, and generating correspondence to violators.
• Maintain accurate records and reports related to parking administration activities.

Facilities Customer Service Support

• Provide backup support for the Facilities Customer Service Associate as required.
• Receive, document, and track lost and found items.
• Support administration of the College locker program.
• Direct facilities-related inquiries to the appropriate department or service area, including maintenance, logistics, custodial services, and other facilities operations.

Required:

• Must have a one-year certificate or equivalent in Business or a related field. (A copy of educational documents must be submitted with application *** education completed outside of Canada, applicants are required to submit a WES or ICAS with their application)
• Minimum of one year of experience working in an environment with extensive contact with the public that also required the balancing of multiple tasks simultaneously with frequent interruptions.
• Proficiency in Microsoft Office software (Word, Excel, Outlook, and PowerPoint) as well as proficiency in Adobe Acrobat.
• Must have excellent customer service and problem-solving skills.
• Excellent analytical skills, interpersonal skills, tact, and judgment.
• Collaborative professional who promotes teamwork and works cohesively within a team-oriented environment.

Additional Assets/Preferred:

• Experience working within a postsecondary environment.

To be considered, candidates must provide the following as an attachment:

• Educational documents
  • WES/ICAS Equivalence if degrees/diplomas are from a Non-Canadian University