Analyste d’affaires – retraite et configuration logiciel

TELUS; Canada; Hybrid; CAD 65,000 - 95,000; Full time

Job summary

TELUS Health is seeking a Business Analyst to configure internal software and analyze and resolve client issues following implementation. The role involves liaising with implementation teams, prioritizing needs, and resolving problems independently or with the team.

It offers exposure to retirement calculations and administration across North America, with diverse client implementations. The analyst will be deeply engaged in configuring software, writing specifications, and ensuring seamless

Responsibilities

• Conduct detailed analysis of clients' retirement plan regulations.
• Serve as the liaison between client and project team for retirement plan calculations.
• Configure the internal software to align with client retirement plan specifics.
• Write specifications for requested internal software developments.
• Ensure proper integration of internal software with other client systems.
• Contribute to test strategy for software configuration and new developments.
• Review test scenarios with criteria required by the retirement plan.
• Provide support to the quality assurance team.
• Contribute improvement suggestions to the internal software team.
• Provide post-implantation client support to ensure effective software management.

Job description

TELUS Health is seeking a Business Analyst to configure internal software and analyze and resolve client issues following implementation. The role involves liaising with implementation teams, prioritizing needs, and resolving problems independently or with the team.

It offers exposure to retirement calculations and administration across North America, with diverse client implementations. The analyst will be deeply engaged in configuring software, writing specifications, and ensuring seamless