Analyst WMS

Nwaretech; Quebec; On-site; CAD 90,000 - 120,000; Full time

Job summary

Nwaretech is seeking an Analyst to lead ERP knowledge and WMS implementation projects across the USA and Canada, with remote work and 20% travel. The role emphasizes architecture, process improvement, and client collaboration to drive best-practice deployments.

Responsibilities include design, gap analysis, data conversion oversight, and training for system administrators and users. English fluency is required; international travel is part of the job.

Qualifications

• Leadership and guiding project teams across regions.
• Strategic planning for large ERP/WMS implementations.
• Strong client relationship management and requirements gathering.
• Commitment to standardizing tools and methodologies.
• Excellent written and verbal communication across multinational teams.
• Experience managing projects across Canada, the United States, Latin America, and EMEA.
• Ability to deliver sales presentations and product demos to clients.
• Collaborative mindset with conflict resolution skills.

Responsibilities

• Meet with clients to review actual processes and define new processes according to best practices.
• Develop possible solutions and assess risks; define gaps between WMS and requirements.
• Demonstrate WMS capabilities during analysis and architecture reviews.
• Meet with employees to review processes and validate architecture against the contract.
• Define development needs with chief programmer and maintain architecture as the project evolves.
• Provide training and handover to system administrators and users.

Skills

Leadership

Strategic Planning

Client Relationships

Communication

Multinational Experience

Sales Demonstrations

Collaboration

Conflict Resolution

Tools

WMS

ERP Systems

Job description

ANALYST POSITION – PERMANENT

ERP KNOWLEDGE AND WAREHOUSE MANAGEMENT SYSTEM IMPLEMENTATION EXPERIENCE

USA & CANADA, ABLE TO TRAVEL INTERNATIONALLY

REMOTE + 20% TRAVEL

ENGLISH

TheSeniorWMSAnalystis responsible for the technical design (specifications and plans) of projects while working with the client. Review with the client the best practice on the market and see how they can be applied in their business. During implementation process will be involved and will guide the team and validate the specification and configuration of the system. Prepare functional document for any gaps or client’s specific request.

RESPONSIBILITIES

Architecture/system analysis

• Meets with the clients to review actual processes and define new processes according to best practice.


• Developpossible solutions.Risk assessment and define gaps between theWMSsystem and client requirement.


• Demonstrate whatour WMSas to offer while doing the analysis.


• Meet with different employees to review process.


• Identify right away any major gap and review with sales.


• Validate architecture versus the contract. (Hours & Dollars)


• When architectureis reviewedand approved, meet with the client to present the architecture.


• Architecture approval.


• Work with chief programmer on defining requirement for development to do.


• Keep the architecture up to date as the projectevolvesin our system in place.


• Review any new request by the client.

Functional review and process flow

• Develop the engineering of the systems.


• Formulate the gaps and document the solution/process flow.


• Build the conceptual model of the system.


• Build the functional model of the system.


• Evaluate the required technical specifications.


• Document solution of the gaps and creating the functional documents.

Implementation

• Configure the clients according to the approved architecture.


• Oversee any data conversion.


• Preparing the system for the go live


• Support during go live and post go live.

Training

• Train the system administrator.


• Prepare the training scenario for the users.


• Train the super users.

COMPETENCIES ESSENTIAL FOR A SUCCESSFUL SENIOR WMS ANALYST

1. LEADERSHIP
   Ability to lead and inspire teams, providing guidance, coaching, and direction for optimal performance.


2. STRATEGIC PLANNING
   Skill in developing and executing strategic plans for projects.


3. CLIENT RELATIONSHIP
   Strong customer focus with the ability to maintain and enhance client relationships, ensuring their needs are met or exceeded.


4. STANDARDIZATION
   Commitment to standardizing tools, products, and methodologies across all projects for consistency and efficiency.


5. COMMUNICATION
   Excellent communication skills, both written and verbal, for effective interaction with teams, clients, and management.


6. TECHNICAL PROFICIENCY AND MULTINATIONAL EXPERIENCE
   Familiarity with WMS (Warehouse Management System) and related technologies to provide technical guidance to project teams.
   Capability to manage projects across diverse regions, including Canada, the United States, Latin America, and EMEA.


7. SALES PRESENTATION AND ADAPTABILITY
   Ability to deliver effective sales presentations and product demos to potential clients. Flexibility to adapt to changing project requirements and environments.
   Experience in successfully closing projects and ensuring client expectations are met or exceeded.


8. COLLABORATION AND CONFLICT RESOLUTION
   Strong collaborative skills to work closely with cross-functional teams, including Client Care and Sales departments.