Analyst (Data & Performance)

PAL Airlines; Ottawa; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

Join a leading company contributing to Canada's FWSAR program as an Analyst (Data & Performance). In this role, you'll analyze operational data, develop dashboards, and enhance performance metrics, ensuring mission readiness. This position offers a hybrid model and several employee benefits in a supportive and inclusive environment.

Benefits

Defined Contribution Pension Plan

Employee Stock Purchase Plan

Personal travel privileges with PAL

Employee Tuition Assistance Program

Employee and Family Assistance Program

Hybrid working model

Qualifications

• Experience in preparing reports from Project Management applications required.
• Eligibility to obtain and maintain security clearance.
• Valid passport for international travel as required.

Responsibilities

• Responsible for performance data and developing operational dashboards.
• Consolidate Operation dashboard and ensure data accuracy.
• Support identification of areas for improvement in operational business areas.

Skills

Analytical skills

Critical thinking

Problem-solving

Communication

Agility

Education

Post-secondary degree or diploma in Business, Finance, Statistics, or Engineering

Tools

Power BI

Microsoft Office 365

Microsoft Project

Job description

AirPro SAR Services is currently looking for a Analyst (Data & Performance)to join our team in Ottawa, Ontario, Canada.As a joint venture between Airbus Defence and Space and PAL Aerospace , we are unwavering in our commitment to the success of Canada's Fixed Wing Search and Rescue Aircraft Replacement (FWSAR) program. At AirPro, we manage all Integrated Support Services (ISS) activities—encompassing engineering, logistics, maintenance, IT systems, infrastructure, and material support—throughout the entire product lifecycle. Our dedicated team ensures that Canada's state-of-the-art search and rescue aircraft are always mission-ready, performing at their peak when it matters most.

In this role, you'll be the Analyst (Data & Performance) as a member part of the Contract Management Office (CMO) and be involved in operational data analysis, responsible for performance data and continuing the development of FWSAR Operation dashboards including the evolution and maintenance of these dashboards.

Key Responsibilities :

• Consolidate Operation dashboard encompassing contractual KPI and sub KPIs, while ensuring timely distribution and accuracy of raw data
• Assist the Support system leads in developing and reporting sub KPI's
• Support the identification of areas of improvements and concerns in operational business areas and provide strategies to resolve them
• Support the development and implementation of performance metrics to improve operational efficiency
• Document and define identified problems, and draft procedures to solve them
• Responsible for providing optimal business solutions to achieve FWSAR contractual targets
• Propose new methods and technologies to improve operational dashboards
• Responsible for developing business presentations for management and clients
• Develop, revise, and promote business policies and procedures
• Support the collection and analysis of master data related to integrated logistics activities
• Support the use of verification protocols to ensure source data is consistent across various repositories
• Participate in focus discussions related to Logistic Support Analysis and Performance Metric management
• Support program performance analysis activities
• Analysis of the business at a micro level through the aggregation of larger data sets into digestible reports
• Maintenance of business intelligence reports and post-report follow up
• Partner with business stakeholders to plan, design and create reports and presentations, business models and dashboards to meet their requirements
• Assist with user acceptance testing for newly developed data cubes, reports and dashboards
• Assist with training end users on newly developed reports and processes
• Other Duties as assigned

Required Education, Skills, and Qualifications :

• Post-secondary degree or diploma in Business, Finance, Statistics, or Engineering
• Proven experience in preparing reports (such as cost and schedule performance) from Project Management applications
• Experience with Power BI is considered a strong asset
• Proficient in the use of the Microsoft Office 365 suite of applications and Microsoft Project
• Experience with Project Management Body of Knowledge (PMBOK) is considered an asset
• Excellent verbal and written communication skills
• Agile and adaptable in a dynamic environment
• Advanced analytical, critical thinking and problem-solving skills
• Valid passport and the ability to travel internationally for training and meetings as required
• Eligibility to obtain and maintain secret level security clearance requirements

What We Offer :

• Defined Contribution Pension Plan.
• Employee Stock Purchase Plan.
• Personal travel privileges with PAL and interline agreements with other airlines.
• Employee Tuition Assistance Program.
• Employee and Family Assistance Program.
• A hybrid working model (50 / 50), allowing for a minimum of 50% of your time in the office and up to 50% working from home.

Join Us on This Meaningful Journey!

This is a rare chance to contribute directly to a mission of national significance . Picture yourself as the architect of solutions, the innovator who transforms challenges into triumphs, ensuring our Kingfisher fleet is always prepared to respond to critical missions and safeguard lives. Your expertise will not just keep our fleet operational; it will save lives, protect communities, and inspire confidence in those who depend on us.

In the spirit of creativity and resourcefulness, we seek individuals who see possibilities where others see obstacles, who thrive on turning challenges into solutions. Join us in crafting a future where ingenuity knows no bounds and where your contributions can truly make a difference for Canada.

AirPro is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion. We recognize, support, and respect individuals from all backgrounds. We encourage all qualified candidates to apply.

Only candidates selected for an interview will be contacted.