Analyst/Coordinator, Payroll or Benefits

extendicare; Markham; Hybrid; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Mentorship program

Career growth

RRSP matching

EFAP (Employee Family Assistance)

CPA support

Benefits package

Job summary

Extendicare, a leading Canadian elder care provider, seeks a Payroll Analyst to manage full-cycle payroll processing at head office in Markham, Ontario, with a hybrid work setup. You will reconcile data, ensure compliance with policies and legislation, and support complex payroll initiatives across the organization.

The role requires strong Excel skills (Pivot tables, XLookup), knowledge of payroll regulations, and experience with large payroll environments.

Qualifications

• Full-cycle payroll processing experience.
• Proficient in Excel pivot tables and XLookup.
• PCP designation through CPCA preferred.
• Solid understanding of payroll tax regulations and multi-provincial payroll requirements.
• Experience with large, complex payroll environments is an asset.
• Familiarity with Workday is an asset.
• Experience using ServiceNow or similar ticketing systems.
• Exceptional attention to detail with ability to manage high-volume workloads.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Prepare, balance, and reconcile payroll data to ensure accuracy and completeness.
• Audit payroll changes and updates to maintain data integrity and compliance.
• Process earnings, deductions, and statutory withholdings per policies and legislation.
• Calculate complex earnings components including retroactive pay, holiday pay, vacation pay and accruals, reimbursements, benefits, pensions, union dues, and leaves.
• Perform regular vacation accrual reconciliations and validate balances per agreements and standards.
• Investigate payroll discrepancies, conduct root cause analysis, and implement corrective actions.
• Complete payroll system testing and maintain supporting documentation.
• Reconcile and process third-party remittances and payments.
• Provide payroll guidance and responsive support to employees and HR partners.
• Contribute to special projects and process improvement initiatives.

Skills

Pivot tables

XLookup

PCP designation

Payroll regulations

Attention to detail

Analytical thinking

Communication skills

Team collaboration

Tools

Workday

ServiceNow

Job description

Job Description

The Payroll Analyst is responsible for the accurate and timely processing of assigned payrolls while ensuring compliance with company policies, collective agreements, and applicable legislation. This role serves as a key contributor within the payroll team, supporting complex payroll functions, reconciliations, issue resolution, and special initiatives. The Payroll Analyst partners closely with HR, site leadership, and internal stakeholders to deliver high-quality payroll services and an exceptional employee experience.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

• Prepare, balance, and reconcile payroll data to ensure accuracy and completeness.
• Audit payroll changes and updates to maintain data integrity and compliance.
• Process earnings, deductions, and statutory withholdings in accordance with company policies, collective agreements, and payroll legislation.
• Calculate complex earnings components including retroactive pay, holiday pay, vacation pay and accruals, employee reimbursements, benefits, pensions, union dues, and paid leaves.
• Perform regular vacation accrual reconciliations and validate vacation balances in accordance with collective agreement language, company policy, and employment standards legislation.
• Investigate payroll discrepancies, conduct root cause analysis, and implement corrective actions.
• Complete payroll system testing and maintain supporting documentation.
• Reconcile and process third-party remittances and payments.
• Provide payroll guidance and responsive support to employees, HR Business Partners, and site leaders.
• Contribute to special projects, process improvements, and continuous enhancement initiatives.

What we're looking for:

• Demonstrated experience performing full-cycle payroll processing.
• Strong proficiency in Microsoft Excel (including pivot tables and XLookup).
• Payroll Compliance Practitioner (PCP) designation through the Canadian Payroll Association preferred.
• Solid understanding of payroll tax regulations and multi-provincial payroll requirements.
• Experience supporting large, complex payroll environments is an asset.
• Familiarity with Workday is an asset.
• Experience using ServiceNow or similar ticket management systems to track, elevate, and resolve service requests.
• Exceptional attention to detail with the ability to manage high-volume workloads accurately.
• Strong analytical, problem-solving, and investigative skills.
• Excellent customer service and communication skills.
• Ability to work independently and collaboratively within a team environment.

What Extendicare has to offer:

• At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each team member, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:
• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work
• Employee Family Assistance Program
• Mentor and provide financial support for CPA program and professional dues
• A robust benefits package including RRSP matching

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors' population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

At Extendicare, we've spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader