Analyst, Client Service

Kantar Group; Toronto; Hybrid; CAD 46,000 - 78,000; Full time

Job summary

A leading company in market research is seeking a candidate to deliver high-quality insights and analytics solutions. The role involves managing brand performance measurement and supporting various strategic projects. Candidates should possess strong analytical skills and a Bachelor's degree in a relevant field. This position offers a hybrid working model and a comprehensive benefits package.

Benefits

Extended health, dental, vision care

Disability and life insurance

Employee assistance program

Wellness account

Retirement plan with employer match

Qualifications

• Relevant experience from internships or co-op placements is an asset.
• Market research experience preferred with exposure to quantitative methodologies.
• Proficient in Microsoft Office tools and ability to master other business tools.

Responsibilities

• Delivery of brand, creative, and innovation insights & analytics projects.
• Conduct data analysis and generate insights.
• Manage timelines and quality of work products.

Skills

Communication

Analytical Skills

Time Management

Problem Solving

Education

Bachelor’s degree in market research/marketing or related social science

Tools

SPSS

Survey Reporter

Job description

Location: Hybrid - Toronto (3 days a week)

Work Authorization: We do not support work visa sponsorship, hence applicants requiring visa sponsorship now or in the future, kindly excuse.

Primary Objective

• Delivery of high-quality/high-impact Brand, Creative and Innovation insights and analytics solutions

Scope of Role

• Delivery of brand, creative and innovation insights & analytics projects, which include brand performance measurement and other strategic projects along with creative testing and innovation projects.

• Responsible for execution of work products including questionnaires and reporting on medium-low

complexity accounts with manager support

• Participates in client design and questionnaire discussions with supervision

• Supports development of questionnaire, Sample Design and Analytic Plan

• Conducts data analysis, insights generation by finding interesting facts in the data and conducting preliminary reporting.

• Manages timelines and quality of work products, working with internal departments and clients to

achieve successful outcomes following solution and industry best practices

• Identify and solve project issues as they arise

• Perform in-depth quality checks at various stages of the research to ensure accuracy

• Understands our culture and how to take an active role on the team (e.g., attending/participating in ERG/Social Community meetings/activities/training)

• Take ownership on building your own skills through training and asking questions

• Optimize efficiency of delivery without sacrifice of quality

• Challenges the status quo, looks for opportunities to improve, automate, streamline processes

• Building an understanding of our capabilities, solutions, and analytic methods.

• Exhibits good critical thinking skills, can follow an analytic plan, and is comfortable sharing ideas

• Helps with presentation development

• Relevant experience from internships or co-op placements an asset

· Market research experience preferred with exposure to quantitative methodologies

• Strong process and time management skills; capable of prioritizing and delivering against

• Proficient computer skills in Microsoft office tools and ability to master other needed business tools

(e.g., SPSS, Survey Reporter, data management / cross tab tools and other proprietary tools)

• detail-orientated with ability to manage multiple work streams across multiple teams

• Excellent communication skills (verbal and written) with ability to use logical reasoning and problem solving

• Natural curiosity, a can-do attitude, driven and willing to take initiative

• Bachelor’s degree; preferred major or concentration in market research/marketing or related social science, mathematics and/or other

analytic disciplines

Essential Skills & Capabilities

Communication

• Clear and effective written and verbal communication skills

• Confidently delivers messages and exemplifies Kantar values

Technical/ Analytical

• Interest / passion in marketing research methods, tools, and science

• Interest / intellectual curiosity in learning the various Kantar solutions

We provide a comprehensive benefits package, including:

· Extended health, dental, vision care, disability, life insurance

· EAP (employee assistance program)

· Wellness account

· Retirement plan (RRSP/DPSP) with employer match

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

The salary range for this role in Toronto is 46,500.00 - 77,500.00 CAD. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family/marital status, gender identity/expression, sex, sexual orientation, or any other legally protected characteristics.