Analyst, Claims

Desjardins Group; Trois-Rivières; On-site; CAD 55,000 - 72,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness

Job summary

Desjardins Group seeks a temporary 12-month claims analyst in Trois-Rivières, Canada. You will assist with estimates, investigations, and settlements, ensuring quotes from independent experts meet standards and processes for major claims.

You will examine complex suspicious and fraudulent claims and help improve loss ratios and client experience. You bring a bachelor's degree in a related field and at least four years of relevant experience, with French language proficiency and a valid driver's

Qualifications

• Bachelor's degree in a related field is required.
• A minimum of four years of relevant experience.
• Knowledge of French is required.
• Valid driver's license and access to a vehicle for travel within the Trois-Rivières and Montréal regions.

Responsibilities

• Limit damage, review provider estimates, and recommend courses of action based on procedures and quality standards.
• Analyze the circumstances surrounding claims to gather information for the investigation.
• Help prepare and propose action plans to address issues in accordance with rules and parameters.
• Suggest ways to improve processes, methods and tools.

Skills

Action oriented

Business insight

Customer Focus

Decision quality

Differences

Drive results

Nimble learning

Education

Bachelor's degree in a related field

Job description

Temporary 12 month position. As a claims analyst, you assist with estimates and investigations for claims settlements. You estimate damages and ensure that quotes from independent experts comply with the organization’s standards and processes for major claims. You investigate complex suspicious and fraudulent claims. Your claims require comprehensive knowledge of your line of business. You suggest ways to improve processes, methods and tools to optimize service quality and loss ratios. You help develop and oversee competency plans to provide an unparalleled client experience.

More specifically, you will be required to:

• Limit damage, review provider estimates, and recommend courses of action based on the organization’s procedures and quality standards
• Analyze the circumstances surrounding claims to gather as much relevant information as possible for the investigation
• Help prepare and propose action plans to address issues in accordance with rules and parameters
• Suggest ways to improve processes, methods and tools

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

#LI-Remote

What you bring to the table

• Bachelor's degree in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Must have a valid driver's license and access to a vehicle for travel within the Trois-Rivières and Montréal regions
• Action oriented
• Business insight
• Customer Focus
• Decision quality
• Differences
• Drive results
• Nimble learning

Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family Property and casualty insurance (FG)

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.