Analyst, Business Analytics & Insights

Coast Mountain Bus Company; Vancouver; Hybrid; CAD 75,000 - 114,000; Full time

Job summary

Join a leading transit service company as an Analyst in Business Analytics & Insights. You will develop performance measures, design BI solutions, and support data-driven decision-making. This full-time, hybrid role offers competitive salary and benefits, including health and pension plans.

Benefits

Health Insurance

Dental Insurance

Transit Pass

Pension Plan

Qualifications

• At least four years of experience in performance measurement and data analysis.
• Strong knowledge of performance measures and BI tools.

Responsibilities

• Develop and maintain performance measures aligned with corporate goals.
• Design and deploy Business Intelligence solutions and dashboards.
• Support corporate performance measures and analyze variances.

Skills

Analytical

Communication

Organizational

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Systems

Bachelor’s degree in Data Analytics

Bachelor’s degree in Economics

Tools

SQL Server

Power BI

Tableau

Job description

Join to apply for the Analyst, Business Analytics & Insights role at Coast Mountain Bus Company

As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.

At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. Our over 5,500 employees perform more than 400 unique jobs, delivering services to nearly 1.1 million passengers daily, connecting people, businesses, and communities across the region.

Responsibilities

1. Develop and maintain performance measures: Ensure alignment with enterprise and corporate goals, prepare quarterly reports for the Board and TransLink, and support senior management decision-making with analysis and reports.
2. Design and deploy Business Intelligence solutions: Create dashboards and reports, support data-driven decision-making, and contribute to the Data Governance framework.
3. Performance analysis and reporting: Support corporate performance measures, analyze variances, and recommend best practices to management.
4. Data quality and integrity: Establish quality assurance processes, review data submissions, and support ETL processes and metadata reporting.
5. Stakeholder collaboration: Develop BI dashboards, reports, and presentations, and facilitate requirements gathering and documentation.
6. Continuous improvement and innovation: Identify process improvements, support business planning, and participate in Data Governance initiatives.
7. Technical support: Support the design, implementation, and maintenance of data warehouse and BI solutions, ensuring standards and scalability.
8. Stay updated: Keep abreast of new techniques, technologies, industry trends, and participate in relevant events.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Economics, or related field.
• At least four (4) years of experience in performance measurement, data analysis, and BI report development.
• Strong knowledge of performance measures, benchmarking, dashboards, and BI tools (SQL Server, Power BI, Tableau, etc.).
• Experience with ETL processes and data governance is an asset.
• Excellent analytical, communication, and organizational skills.
• Ability to manage multiple priorities in a dynamic environment.

Additional Information

This is a full-time, hybrid position with a schedule of 37.5 hours per week, offering competitive salary and benefits, including health, dental, transit pass, and pension plan. The salary range is $75,600 - $113,400 annually, commensurate with experience and qualifications.

To apply, click the 'Apply' button or visit TransLink Careers. Please prepare a combined PDF of your cover letter and resume.

We are committed to employment equity and encourage applicants from diverse backgrounds. Accommodations are available upon request.