Amusement Hourly Game Host - Seasonal

Cineplex; Toronto; On-site; CAD 23,000 - 25,000; Full time

Benefits offered by this job

Student hiring rate

Job summary

Cineplex Entertainment, headquartered in Toronto, is recruiting for the Amusement Host at The Rec Room Round House. You will promote an outstanding entertainment experience, guide the gaming journey, and upsell games in a state-of-the-art venue.

Join Cineplex’s team to deliver exceptional service, manage attractions, and ensure safety while guests enjoy varied shifts and a dynamic environment in downtown Toronto.

Qualifications

• Experience in customer service preferred.
• Attention to detail and reliability.
• Clear communication with guests and team members.

Responsibilities

• Operate major attractions and ensure they are clean and well-maintained.
• Upsell games and create a fun, engaging environment for guests.
• Set up and tear down for events and activities.
• Provide exceptional service and handle guest inquiries while following safety procedures.

Skills

Customer service

Problem-solving

Communication

Job description

What you will do:

Company Description

Life at Cineplex:

Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favorite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.

At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified, and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation, and Excellence.

We are creative, curious, and love thinking big. The next evolution of Cineplex starts here, with you.

Learn more about our businesses through the links below.

Cineplex | Cineplex Digital Media | | Cineplex Media | Cineplex Store | Player One Amusement Group | Playdium | The Rec Room | SCENE

Inclusion & Diversity

Cineplex is an equal-opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Job Description

Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s expanding from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and have peaked your interest – let’s tell you a bit about this revolutionary new concept called The Rec Room.

The concept features a wide range of entertainment options: a large attractions area featuring state-of-the-art simulation games, redemption gaming for prizes, and a variety of recreational games including Pool Table and ping pong. There is an auditorium-style venue offering live entertainment – musical acts, bands, and comedians – and also features a theatre-sized, high-definition screen for catching the game or watching a wide range of other entertainment programming. The Rec Room offers an upscale casual dining environment, featuring an open kitchen and a contemporary menu offering everyone’s favorites, as well as an “eatertainment-style” concept in the games area. A large center bar area with an adjacent stage includes impressive digital displays and serves as the gathering spot for watching the big game or other major events. The Rec Room integrates a cutting-edge interactive technology platform that enhances all aspects of the entertainment experience.

Cineplex Entertainment, headquartered in Toronto, Ontario, is currently recruiting for the position of Amusement Host - The Rec Room Round House, reporting to the Amusement Manager. This position will be based at The Rec Room Round House, 255 Bremner Blvd, Toronto, ON M5V 3M9.

The Amusement Host will be responsible for promoting an outstanding entertainment experience to our guests in accordance with The Rec Room’s standards of operation. They are considered a subject matter expert on gaming within the facility and can help answer and/or curate the gaming experience for both experienced and non-experienced gamers.

Job Duties:

• Ensure games are clean and well-maintained for the guests.
• Ensure all safety procedures are followed.
• Delivers exceptional service and entertainment experience to guests.
• Upsells games by showing guests game operations, encouraging guests to play, and creating an overall fun, playful environment for them.
• Operates all major attractions.
• Set up and tear down for functions, events, and activities.
• Ensures that guests are aware of pricing for special events, promotions, and daily events.
• Ensures that guests adhere to safety policies and procedures.
• Effectively handle and relay all guest inquiries, questions, and concerns to Management.
• Communicates operational problems to Management.
• Assist in re-stocking of Redemption store.
• Ensures individual stations are clean and fully operational.
• Other duties as required.

Qualifications

Requirements:

• Ability to complete tasks with attention to detail.
• Some experience with customer service is preferred.
• Problem-solving skills.
• Good communication skills.
• Ability to manage a counter and its contents.

Work Conditions:

• Working varied shifts
• Working alone for full shifts.
• Standing for long periods
• Bend and lift up to 50 lbs
• Working with guests of all ages

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

Use of AI

We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI.

This is a new position and is being actively recruited for.

Wage ($):

$16.90 (reserved for student hiring rate only) - $17.95CAD