Ambulatory, Clinical Informatics Lead

Alberta Health Services; Grande Prairie; Remote; CAD 92,000 - 128,000; Full time

Job summary

Alberta Health Services seeks an Ambulatory, Clinical Informatics Lead to steer design, implementation, and optimization of Connect Care within the Clinical Operations Informatics Office. The role collaborates across governance structures to ensure safe, effective, and patient-centered care, with a focus on clinician engagement and adoption of digital health solutions.

The incumbent will coordinate complex initiatives, translate clinical needs into digital system design, and lead change

Qualifications

• Degree in Nursing with active professional license or registration in good standing.
• 5+ years of experience leading organizational change for large programs or organizations.
• Strong understanding of clinical workflows and healthcare operations.

Responsibilities

• Lead design, implementation, and optimization of Connect Care Clinical Information System.
• Coordinate multi-stakeholder initiatives within Digital Health and align with clinical needs.
• Serve as liaison between clinical operations and digital health services to ensure usable systems.
• Champion user engagement and change management to support adoption and benefits realization.

Skills

Communication

Stakeholder engagement

Analytical thinking

Change management

Education

Nursing degree with active license

Tools

Epic Clinical Information System

Job description

Your Opportunity: Health Shared Services is seeking an Ambulatory, Clinical Informatics Lead (CIL) to join the Clinical Operations Informatics Office. We ensure digital tools like Connect Care support clinical workflows, enhance patient care, and align with provincial goals. We advocate for front-line clinicians and guide them through technology adoption using effective communication and change management strategies. Reporting to the Clinical Operations Readiness (CORe) Lead, the CIL plays a key role in integrating clinical knowledge with digital systems to enable safe, effective, and patient-centered care. This role supports healthcare transformation through innovation and data-driven decision making, contributing to Alberta’s vision of a digitally enabled health system. The CIL will collaborate across governance structures and teams to ensure alignment and integration across care settings. This position offers flexibility in location within Alberta, to be discussed with the hiring manager upon appointment.

Description: The Clinical Informatics Lead (CIL) supports the strategic design, implementation, and continuous optimization of the Connect Care Clinical Information System. This leadership role requires the coordination of complex, multi-stakeholder initiatives within the Digital Health portfolio, engaging both internal teams and external partners. The incumbent will serve as a critical liaison between clinical operations and digital health services, ensuring that system design and functionality are aligned with the needs of front-line clinicians and broader organizational objectives. The CIL must demonstrate advanced clinical expertise, exceptional communication skills, and the ability to navigate sensitive and politically nuanced environments. A key function of this role is to lead and support change management strategies that facilitate the successful adoption and integration of digital health solutions. The CIL will champion user engagement, promote system usability, and drive continuous improvement initiatives to enhance clinical effectiveness and patient outcomes. This position also plays a pivotal role in supporting Connect Care’s engagement with Provincial Health Agencies (PHAs), external stakeholders, including academic institutions, Primary Care Networks, and government agencies, ensuring alignment with provincial health priorities and standards.

Transition Company: Health Shared Services
Classification: IT Proc/Chng&Rel Mgmt Srv Lev4
Union: Exempt
Unit and Program: Clinical Operations Informatics Office
Primary Location: Grande Prairie QE II Hsp/Mac
Location Details: Eligible to work remotely within Alberta
Negotiable Location: Provincial
Employee Class: Regular Full Time
FTE: 1.00
Posting End Date: 11-SEP-2026
Date Available: 05-OCT-2026
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $38.73
Maximum Salary: $66.42
Vehicle Requirement: Not Applicable

Required Qualifications

Degree in Nursing, with active professional license or registration in good standing. 5 + years of experience leading organizational change for programs or organizations of significant size and complexity, including management and leadership experience. Demonstrated experience with Epic Clinical Information System. Working knowledge of the organization including governance structure and clinical informatics. Strong understanding of clinical workflows and healthcare operations. Excellent communication, facilitation, and stakeholder engagement skills. Analytical and problem-solving skills. Experience in digital health or informatics. Knowledge of change management principles.

Additional Required Qualifications

Strong relationship-building and conflict resolution skills. Proven ability to work effectively in Interdisciplinary teams, fostering collaboration across clinical, technical and administrative stakeholders. Strong time management skills with the ability to meet multiple project deadlines with attention to detail are essential. Experience in mentoring and supporting colleagues, contributing to a positive and inclusive team culture. A demonstrated clear pattern of professional and personal development. Willingness to travel and attend meetings at varied times.

Preferred Qualifications

Health Informatics (e.g., CPHIMS-CA, Digital Health Canada). Master’s degree. Completion of PROSCI training or other change management training. Experience in project management.