Amazon Jr Sales Rep

Hillman; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

Hillman is seeking an Amazon Jr. Sales Representative to expand its digital retail footprint in Canada. This role involves coordinating product listings, monitoring performance metrics, and acting as a communication bridge between teams to optimize Amazon sales strategies.

Qualifications

• Previous experience in sales support or customer service in eCommerce preferred.
• Demonstrated ability to manage deadlines.
• Comfort in working with data dashboards and reports.

Responsibilities

• Coordinate new item setup and maintain catalog accuracy.
• Monitor account health and performance metrics.
• Support content testing initiatives.

Skills

Deadline management

Strong Excel skills

Communication

Organization

Technical curiosity

Education

Experience in sales support or customer service

Tools

Amazon Vendor Central or Seller Central

Salsify

BazaarVoice

Job description

The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products.

The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.

Job Summary

Hillman is expanding its digital retail footprint, with Amazon Canada as a critical growth channel. We’re looking for an Amazon Jr. Sales Representative to play a hands-on role in helping us scale this channel operationally and commercially. This role is ideal for someone who’s analytically minded, digitally curious, and eager to learn eCommerce at one of North America’s leading retail suppliers.

This individual will work closely with internal teams and external partners to support the full lifecycle of Amazon execution—from item setup and content readiness to pricing updates, reporting, and troubleshooting. They’ll serve as a key connector between strategy and execution, ensuring that critical tasks don’t fall through the cracks and that our Amazon presence remains optimized and high performing.

The role is both detail-oriented and strategic. It will require coordination across departments (Marketing, Product, Customer Service), interfacing with third-party tools and external vendors, and the ability to spot and address issues with urgency. Over time, the right candidate will grow into ownership of key Amazon workflows and develop fluency in managing the complexities of a high-volume online marketplace.

This is an exciting opportunity for a junior candidate looking to build a foundation in digital sales, eCommerce operations, and marketplace strategy in a fast-moving, supportive environment.

Essential Job Functions *

• 1 Coordinate new item setup and maintain catalog accuracy, including titles, images, bullet points, and backend data
• Ensure product listings meet Amazon’s evolving content standards and Hillman’s brand guidelines
• Monitor account health and performance metrics (e.g., sales velocity, Buy Box, chargebacks, ASIN suppressions), flagging and escalating issues where needed
• Execute pricing updates and assist in promotional planning, in collaboration with internal pricing and marketing teams
• Support content testing initiatives, including A/B content experiments, Amazon Vine campaigns, and review syndication
• Help manage third-party tools (e.g., Salsify, BazaarVoice, Helium10) and coordinate with overseas contractors as needed to scale execution
• Act as a communication bridge between Amazon account owners, internal stakeholders, and external platform contacts

Track project timelines and ensure follow-through on tasks that support growth and operational efficiency
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• Previous experience in a sales support, retail operations, or customer service role—preferably in a CPG, eCommerce, or B2B environment

Competencies – Knowledge, Skills and Abilities

• Demonstrated ability to manage deadlines and follow through on cross-functional projects, ideally within a structured or fast-paced corporate setting
• Strong Excel skills and comfort working with data dashboards, reports, and performance KPIs
• Clear communicator, able to translate digital goals into actionable steps across teams
• Organized, dependable, and self-motivated; able to manage multiple concurrent workflows
• Technically curious and fast-learning; open to mastering internal tools and external platforms
• Familiarity with Amazon Vendor Central or Seller Central
• Exposure to content syndication tools (e.g., Salsify, Syndigo) and review platforms (e.g., BazaarVoice)
• Experience working within a large retail or CPG environment

Operational Equipment

List all applicable operational equipment required to complete assigned duties.

Work Environment and Physical Demands

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Physical Demands

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If you are interested in joining a fun and collaborative work environment, apply today!

We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.

The Hillman Group Canada ULC