Alumni Engagement Coordinator

SAIT; Calgary; On-site; CAD 50,000 - 63,000; Full time

Job summary

An established industry player seeks a passionate Alumni Engagement Coordinator to foster connections between students, alumni, and donors. This role is vital in promoting alumni programs and enhancing engagement at SAIT. Ideal candidates will excel in customer service, possess strong communication skills, and have a knack for event management. Join a vibrant team dedicated to creating meaningful experiences and contributing to the success of alumni relations. If you thrive in a collaborative environment and are eager to make a difference, this opportunity is perfect for you.

Qualifications

• 3 years in an administrative or service role exhibiting similar skills.
• Experience in post-secondary education and/or alumni relations.

Responsibilities

• Frontline service for the Alumni Engagement team - first point of contact.
• Liaise with SAIT Schools and Departments to promote engagement activities.

Skills

Customer Service

Communication Skills

Event Management

Analytical Skills

Problem-Solving

Interpersonal Skills

Education

Post-secondary education diploma or degree in Communications

Post-secondary education diploma or degree in Marketing

Post-secondary education diploma or degree in Event Management

Tools

Email Marketing Tools

Microsoft Office Suite

Job description

A student’s relationship with SAIT doesn’t end at convocation — we are proud of the life-long relationships we have with our alumni. The Alumni and Development department shares SAIT’s story, connects donors to incredible people, projects and experiences. SAIT is fortunate to receive financial support from our alumni family, industry and community at large. If you’re passionate about nurturing the connections between SAIT and our alumni family, we want to meet you.

The Opportunity

At the Southern Alberta Institute of Technology (SAIT), we are the shapers, the makers and the originals, driven by a passion for excellence and impact. We offer action-based learning, solution-focused research and enterprising collaborations with partners from around the world. We are a global leader in applied education, an Alberta Top Employer and a destination workplace for people empowered to make a difference in the lives of students. Now is an exciting time to join this one-of-a-kind place…SAIT.

We are currently recruiting an Alumni Engagement Coordinator to join the Alumni and Development department at SAIT. Reporting to the Manager of Alumni Engagement, this role is an integral part of the department's Alumni Engagement team.

As the ideal candidate, you embody a sense of welcome with a knack for customer service, you have a meticulous eye for detail and are a critical thinker. You enjoy building relationships with students, alumni and donors as well as colleagues from across campus.

You will work closely as a cohesive team alongside the Alumni Engagement Officers to build pride and a culture of lifelong engagement with SAIT, promote Alumni & Development’s programs to students, alumni and donors. This role will have a direct influence on the success of alumni and student engagement.

Key Responsibilities/Major Duties

• Frontline service for the Alumni Engagement team - first point of contact for emails and phone calls.
• Liaise with SAIT Schools, Departments and groups to promote alumni and student engagement activities.
• Work with the Alumni Engagement Officers to lead and/or support engagement activities as identified in the Alumni Engagement Strategy and Real Futures Campaign Strategy.
• Track alumni engagement.
• Oversee the recruitment, training and supervision of student, staff and alumni volunteers for various events.
• Coordinate SAIT’s official graduation photographer.
• Assist with the coordination of the Alumni and President’s Awards programs, including but not limited to promotion, nominations, and recognition.
• Assist with the on-campus Alumni Champions and Alumni Employees programs.
• Assist Schools and/or alumni with coordination of reunion events and activities.

Qualifications & Experience

• Post-secondary education diploma or degree in Communications, Marketing, Event Management, or related field (equivalent combinations of education and experience may be considered).
• 3 years in an administrative or service role exhibiting similar skills.
• Experience in post-secondary education and/or alumni relations.
• Experience using email marketing tools.
• Experience in event and/or project management.
• Strong computer skills including working knowledge of the Microsoft Office Suite.
• SAIT graduate preferred.
• Communications and customer service background or related experience.

Knowledge and Skills

• Genuine customer service oriented and excellent interpersonal skills.
• Excellent communication skills -written, verbal and virtual - for critical work with students, alumni, and academic partners.
• Ability to work productively under pressure to meet many different deadlines.
• Sound judgement.
• Creative approach to problem-solving.
• An ability to work collaboratively with a variety of people.
• Team player with a calm demeanour and a big appetite for trying new ideas, sharing knowledge, and celebrating wins.
• Flexibility, discretion, and ability to maintain confidential information.
• Excellent administrative skills, including data entry skills, a strong ability to prioritize tasks, work independently and consistently pay close attention to detail.
• Strong analytical and exceptional organizational skills.

Job classification: A5067 - Information Officer 1

Salary range: 50,523.20 - 62,316.80

# of positions: 1

Hours Per Week: 40

Posting closing date: 05/12/2025

About SAIT

SAIT is a global leader in applied education. Named one of Alberta’s Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.

Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. It creates the conditions for a healthy campus where everyone feels welcome, respected and empowered to succeed. SAIT values fairness, shared accountability and the importance of representation. The institution expects a commitment from its students and employees to continuously develop an equitable and inclusive mindset that celebrates diverse experiences and perspectives. Learn more about EDI at SAIT.

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