Alumni and Graduate Services Coordinator

Mount Royal University Career Services; Calgary; Hybrid; CAD 60,000 - 77,000; Full time

Job summary

An established institution seeks a passionate Alumni and Graduate Services Coordinator to enhance career services for students and alumni. This dynamic role focuses on developing innovative programs that foster engagement and professional growth, ensuring no student is left behind. You will collaborate with various stakeholders to deliver impactful career development initiatives while utilizing digital platforms to reach a diverse audience. Join a forward-thinking team dedicated to transforming career services and making a difference in the lives of students and alumni alike.

Benefits

Paid vacation

Winter holiday closure

Personal days

Free recreation centre membership

Health and dental benefits

Pension plan

Disability benefits

Qualifications

• 3-5 years of experience in marketing, HR, or career services.
• Strong communication and relationship management skills.

Responsibilities

• Facilitate career development programs for students.
• Coordinate alumni engagement and professional enrichment services.

Skills

Marketing and Digital Engagement

Human Resources

Stakeholder Relations

Customer Service

Strategic Thinking

Presentation Skills

Education

Post-secondary degree in a relevant discipline

Tools

MyCareerHub

Digital Platforms

Job description

Job Title

Alumni and Graduate Services Coordinator

Job Type

Permanent

Union

MRSA

Position Classification

SAC08 Academic Services VIII

Salary Grade

$60,571.00 - $76,640.00

FT or PT

Full-time

Hybrid Work

This position is eligible

Position End Date (if applicable)

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

About the Department of Career Services

Our vision at Career Services is to engage students in transformative experiences beyond the classroom, through work integrated learning and career exploration. We connect industry partners with skilled and motivated students who positively impact our local, national and global community.

We are intentional in our approach and have our mission, vision and guiding principles to direct us in the transformative services we offer.

We believe that no student is left behind and are committed to four objectives to ensure this; growing experiential career development for all students, delivering exceptional value to our partners (internal/ external), increasing graduate employment, and ensuring sustainability through diversification of services and funding.

Career Services is going through its own transformation, and as a high performing team, this will enable us to innovate and build an agile ecosystem that delivers new services and experiences for our students and partners.

About The Role

The Alumni and Graduate Career Services Coordinator is responsible for the development and delivery of graduate career services targeting third- and fourth-year students, as well as the implementation of strategic professional enrichment programs and services for alumni at all stages of their careers. As a member of the Career Development team in Career Services this role focuses on building and strengthening alumni engagement with the campus community through volunteer and professional development programs and services. This highly collaborative role will facilitate a deepened knowledge and relationship with MRU graduating students and alumni to deliver on MRU’s strategic priorities.

Using market research and industry best practices, the position develops, evolves, and coordinates a multi-year plan for program delivery with a strong ‘digital-first’ focus, utilizing social media and digital platforms and channels to provide personalized, convenient, accessible services at scale to the diverse alumni across Canada and the world.

This role is passionate about student success and promotes a ‘no-one-is-left-behind’ approach, engaging directly with students throughout their time at MRU and post-graduation.

Responsibilities

Development and Delivery

• Facilitate maximum participation of third- and fourth-year students in career development programs, events, and services.
• Utilize integrated major maps to facilitate life-design sessions and other student development opportunities, supporting skill-building via co-curricular activities, career exploration, and career coaching.
• Champion equity, diversity and inclusion, through the development of tailored resources and programs to increase access and minimize barriers.
• Work with stakeholders to contribute to the growth and innovation of career education and experiential learning opportunities that align with NACE’s Career Readiness Competencies.
• In partnership with the department and program areas across MRU programs, assess needs and bridge gaps in response to labour market trends and industry demands.
• Develop systemic approaches to support third- and fourth-year students, while balancing academic and pre-professional disciplines, and delivering consistent graduate outcomes.
• Facilitate programming that enables near-graduates to demonstrate competencies acquired through experiential and work-integrated learning.
• Coordinate the development, planning, implementation, ongoing delivery and evaluation of a portfolio of career events, programs and services that develop the career competencies required for a successful transition from university to industry.
• Ensure professional readiness of graduating students by connecting them with meaningful networking, mentorship and development opportunities.
• Promote the use of MyCareerHub, track application and success rates of near-graduates and new alumni.
• Support relationship building with committee members and with the implementation of annual goals, ensuring alignment with Career Services’ strategic priorities.
• Participate in ongoing experiential learning research and national conversations related to student development focused on professional experiences, reviewing recommended practices.
• In collaboration with team members, develop quotas, performance measurement metrics, and assessment plans that can generate evidence-based recommendations.
• Contribute to annual performance measurement collection including the creation and execution of relevant surveys and reports.
• Coordinate the collection of data and assessment of programming; ensuring key performance indicator targets are met.
• In collaboration with relevant university departments, collect, measure and monitor accurate data related to graduate employment and graduate career-related metrics.
• Support and promote the department’s student services as a member of the Career Services engagement team.
  
  

Coordinate Alumni Programs and Services

• Collaborate closely with Career Services colleagues to implement a full suite of online career tools and supports specifically for MRU alumni.
• Utilize digital platforms to develop and deliver relevant innovative programming for MRU alumni.
• Undertake regular market research to understand audience segments and alumni needs for professional enrichment programs and services at all career stages.
• Coordinate the delivery of career development, mentorship, job search and career self-management services which can contribute to the career success of MRU alumni.
• Research, design, curate and coordinate general and targeted online professional enrichment programming and content, utilizing alumni as subject-matter experts.
• Leverage the relationship-marketing framework adopted by Career Services to strengthen alumni engagement with MRU.
• Build strategic partnerships with internal stakeholders, employers, corporations, external vendors and alumni volunteers in order to scale up and augment programming and service delivery.
• Build networking and mentoring opportunities for grads and support the development of alumni communities of interest.
• Coordinate and grow alumni engagement on MyCareerHub job boards to meet industry partner talent needs.
• Utilize databases and contact management systems to track, update and maintain accurate stakeholder contacts.
  
  

Qualifications

• Post-secondary degree in a relevant discipline
• Minimum 3 - 5 years of combined experience in one or more of the following:
• marketing and digital engagement,
• human resources or talent retention,
• marketing and communications,
• career services,
• stakeholder relations.
• Previous career development and continuing education delivery experience within a post-secondary institution
• Strong marketing, relationship management and customer service skills
• Excellent verbal and written communication skills
• Demonstrated ability to think strategically and engage others
• High degree of comfort with online tools and platforms as a means of stakeholder engagement
• Strong ability to deliver formal presentations to different audiences, engaging attendees virtually and in person
• Exceptional relationship-building skills and the ability to work effectively with internal and external stakeholders and clients
• Strong ability to self-direct work, manage complex projects and set and meet key deadlines
• Experience coordinating services and tracking multi-year development goals including experience with outcomes assessment
• Ability to thrive in a dynamic work environment with competing deadlines and commitments
• Ability to problem-solve with diplomacy and tact
• Knowledge of the Canadian labour market and workplace expectations
• Must hold a valid driver’s license and access to own vehicle
  

Closing Date: May 2, 2025

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. MRU also boasts one of Canada's elite Aviation Accreditation Board International (AABI) accredited programs. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability benefits.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.