Alumni and Graduate Services Coordinator

Mount Royal University; Calgary; Hybrid; CAD 60,000 - 77,000; Full time

Job summary

An established university in Calgary seeks a passionate Alumni and Graduate Services Coordinator. This role focuses on enhancing career services for students and alumni, utilizing innovative digital platforms to promote engagement and professional development. The successful candidate will collaborate with various stakeholders to drive career readiness and support graduates in their transition to the workforce. Join a dynamic team committed to student success and contribute to a vibrant community that values diversity and inclusion.

Benefits

Paid Vacation

Health and Dental Benefits

Free Recreation Centre Membership

Winter Holiday Closure

Personal Days

Learning/Training Paid by Employer

Qualifications

• 3-5 years of experience in marketing, HR, or career services.
• Strong customer service and relationship management skills.

Responsibilities

• Develop and deliver career services for students and alumni.
• Coordinate career events and programs to enhance graduate outcomes.

Skills

Marketing and Digital Engagement

Human Resources

Career Services

Stakeholder Relations

Communication Skills

Education

Post-secondary degree in relevant discipline

Tools

Digital Platforms

MyCareerHub

Job description

Alumni and Graduate Services Coordinator - (3249)

Share this job as a link in your status update to LinkedIn.

Job Title

Alumni and Graduate Services Coordinator

Job Type

Permanent

Union

MRSA

Position Classification

SAC08 Academic Services VIII

Salary Grade

$60,571.00 - $76,640.00

FT or PT

Full-time

Hybrid Work

This position is eligible

Position End Date (if applicable)

Location

About this Position

About the Department of Career Services

Our vision at Career Services is to engage students in transformative experiences beyond the classroom, through work integrated learning and career exploration. We connect industry partners with skilled and motivated students who positively impact our local, national and global community.

We are intentional in our approach and have our mission, vision and guiding principles to direct us in the transformative services we offer.

We believe that no student is left behind and are committed to four objectives to ensure this; growing experiential career development for all students, delivering exceptional value to our partners (internal/ external), increasing graduate employment, and ensuring sustainability through diversification of services and funding.

Career Services is going through its own transformation, and as a high performing team, this will enable us to innovate and build an agile ecosystem that delivers new services and experiences for our students and partners.

About the Role

The Alumni and Graduate Career Services Coordinator is responsible for the development and delivery of graduate career services targeting third- and fourth-year students, as well as the implementation of strategic professional enrichment programs and services for alumni at all stages of their careers. As a member of the Career Development team in Career Services this role focuses on building and strengthening alumni engagement with the campus community through volunteer and professional development programs and services. This highly collaborative role will facilitate a deepened knowledge and relationship with MRU graduating students and alumni to deliver on MRU’s strategic priorities.

Using market research and industry best practices, the position develops, evolves, and coordinates a multi-year plan for program delivery with a strong ‘digital-first’ focus, utilizing social media and digital platforms and channels to provide personalized, convenient, accessible services at scale to the diverse alumni across Canada and the world.

This role is passionate about student success and promotes a ‘no-one-is-left-behind’ approach, engaging directly with students throughout their time at MRU and post-graduation.

Responsibilities

Development and Delivery

Facilitate maximum participation of third- and fourth-year students in career development programs, events, and services.

Utilize integrated major maps to facilitate life-design sessions and other student development opportunities, supporting skill-building via co-curricular activities, career exploration, and career coaching.

Champion equity, diversity and inclusion, through the development of tailored resources and programs to increase access and minimize barriers.

Work with stakeholders to contribute to the growth and innovation of career education and experiential learning opportunities that align with NACE’s Career Readiness Competencies.

In partnership with the department and program areas across MRU programs, assess needs and bridge gaps in response to labour market trends and industry demands.

Develop systemic approaches to support third- and fourth-year students, while balancing academic and pre-professional disciplines, and delivering consistent graduate outcomes.

Facilitate programming that enables near-graduates to demonstrate competencies acquired through experiential and work-integrated learning.

Coordinate the development, planning, implementation, ongoing delivery and evaluation of a portfolio of career events, programs and services that develop the career competencies required for a successful transition from university to industry.

Ensure professional readiness of graduating students by connecting them with meaningful networking, mentorship and development opportunities.

Promote the use of MyCareerHub, track application and success rates of near-graduates and new alumni.

Support relationship building with committee members and with the implementation of annual goals, ensuring alignment with Career Services’ strategic priorities.

Participate in ongoing experiential learning research and national conversations related to student development focused on professional experiences, reviewing recommended practices.

In collaboration with team members, develop quotas, performance measurement metrics, and assessment plans that can generate evidence-based recommendations.

Contribute to annual performance measurement collection including the creation and execution of relevant surveys and reports.

Coordinate the collection of data and assessment of programming; ensuring key performance indicator targets are met.

In collaboration with relevant university departments, collect, measure and monitor accurate data related to graduate employment and graduate career-related metrics.

Support and promote the department’s student services as a member of the Career Services engagement team.

Coordinate Alumni Programs and Services

Collaborate closely with Career Services colleagues to implement a full suite of online career tools and supports specifically for MRU alumni.

Utilize digital platforms to develop and deliver relevant innovative programming for MRU alumni.

Undertake regular market research to understand audience segments and alumni needs for professional enrichment programs and services at all career stages.

Coordinate the delivery of career development, mentorship, job search and career self-management services which can contribute to the career success of MRU alumni.

Research, design, curate and coordinate general and targeted online professional enrichment programming and content, utilizing alumni as subject-matter experts.

Leverage the relationship-marketing framework adopted by Career Services to strengthen alumni engagement with MRU.

Build strategic partnerships with internal stakeholders, employers, corporations, external vendors and alumni volunteers in order to scale up and augment programming and service delivery.

Build networking and mentoring opportunities for grads and support the development of alumni communities of interest.

Coordinate and grow alumni engagement on MyCareerHub job boards to meet industry partner talent needs.

Utilize databases and contact management systems to track, update and maintain accurate stakeholder contacts.

Qualifications

Post-secondary degree in a relevant discipline

Minimum 3 - 5 years of combined experience in one or more of the following:

marketing and digital engagement,

human resources or talent retention,

marketing and communications,

career services,

stakeholder relations.

Previous career development and continuing education delivery experience within a post-secondary institution

Strong marketing, relationship management and customer service skills

Excellent verbal and written communication skills

Demonstrated ability to think strategically and engage others

High degree of comfort with online tools and platforms as a means of stakeholder engagement

Strong ability to deliver formal presentations to different audiences, engaging attendees virtually and in person

Exceptional relationship-building skills and the ability to work effectively with internal and external stakeholders and clients

Strong ability to self-direct work, manage complex projects and set and meet key deadlines

Experience coordinating services and tracking multi-year development goals including experience with outcomes assessment

Ability to thrive in a dynamic work environment with competing deadlines and commitments

Ability to problem-solve with diplomacy and tact

Knowledge of the Canadian labour market and workplace expectations

Must hold a valid driver’s license and access to own vehicle

Closing Date: May 2, 2025

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. Currently, more than 15,000 credit students choose from 14 bachelor degrees and 38 majors. Learn more at mru.ca/AcademicPlan .

Mount Royal University is situated on an ancient and storied land that is steeped in ceremony and history that, until recently, was occupied exclusively by people indigenous to this place. With gratitude and reciprocity, Mount Royal acknowledges the relationships to the land and all beings, and the songs, stories and teachings of the Siksika Nation, the Piikani Nation, the Kainai Nation, the Îethka Stoney Nakoda Nation (consisting of the Chiniki, Bearspaw and Goodstoney Nations), the people of the Tsuut’ina Nation, and the Métis. Learn more about MRU's Land Acknowledgement .

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability benefits.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.