Alliance Sr Director

CBRE Group, Inc.; Victoria; On-site; CAD 180,000 - 240,000; Full time

Job summary

CBRE Group, Inc. seeks a Senior Director to architect strategic client partnerships and oversee teams. The role orchestrates operations that transform relationships into competitive advantages, while driving enterprise growth.

You will supervise staff, manage daily activities, and lead high-stakes negotiations with senior stakeholders to secure profitable engagements and long-term client satisfaction.

Responsibilities

• Provide formal supervision to employees and conduct performance evaluations and coaching.
• Coordinate and manage the team's daily activities, set schedules, and cross-train staff.
• Create and implement business strategies to achieve profitable relationships and identify revenue opportunities.
• Build and maintain long-term client relationships and negotiate high-value contracts.
• Prepare long-range plans and strategies to reach targets using available marketing programs.
• Direct new business efforts with current high-profile accounts and source opportunities.
• Conduct regular status and strategy meetings with the client’s senior management to understand needs.
• Evaluate industry trends and review performance across the strategic account to drive revenue growth.
• Apply deep knowledge across disciplines to drive financial and functional performance.
• Lead by example aligned with CBRE RISE values and negotiate with senior stakeholders.
• Conceptualize new methods and standards across job functions; resolve complex business problems.

Job description

About the Role:

As a CBRE Alliance Senior Director, you are the architect of our most strategic client partnerships. You operate at the nexus of operational excellence and enterprise growth, orchestrating the teams and processes that transform mission-critical relationships into enduring competitive advantages for the firm.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Create and implement business strategies to achieve profitable relationships and identify new revenue opportunities.
• Build and maintain effective long-term key client relationships and a high level of satisfaction. Formulate, negotiate, and execute high-value contracts utilizing internal expert resources.
• Prepare and submit short and long-range plans and complex strategies to clients using available marketing programs to reach nominated targets.
• Direct new business efforts with current high-profile accounts. Source new business opportunities and engage the field accordingly.
• Conduct regular status and advanced strategy meetings with the client’s senior management and stakeholders to understand needs.
• Evaluate industry and business trends and review and identify performance across the strategic account. Review data for potential impact on new business and operations and respond with business changes. Achieve revenue targets by increasing spend per account.
• Apply deep knowledge of multiple disciplines, broad industry knowledge, and commercial awareness. Drive financial and functional performance within disciplines and across the business.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Negotiate with senior management, customers, and external parties of divergent interests to reach an agreement of strategic importance while being guided by the business segment and the organization’s functional strategy.
• Conceptualize new methods, techniques, processes, and standards across job disciplines or functions.
• Direct the resolution of highly complex or unusual business problems by applying advanced critical thinking.