Alarm Technician

United Alarm Systems Inc.; Calgary; On-site; CAD 60,000 - 75,000; Full time

Job summary

United Alarm Systems Inc. in Calgary is seeking a skilled Alarm Technician to install, configure, and maintain low-voltage alarm, CCTV, and access control systems for residential and commercial clients.

You will diagnose issues, perform inspections, and test systems to ensure life-safety compliance while delivering professional on-site customer service. This on-site role requires traveling to customer locations around Calgary, working safely with tools, and documenting work per company

Qualifications

• Technical skills in low-voltage engineering and installation for security systems.
• Proficiency in troubleshooting and diagnosing issues with alarm systems and related equipment.
• Knowledge of alarm systems and life safety standards, codes, and best practices.
• Strong customer service skills, with the ability to communicate clearly and respectfully on-site.
• Experience with CCTV and access control systems is an asset.
• Valid driver’s license and the ability to travel to customer locations within Calgary and surrounding areas.
• Ability to work safely with tools and equipment, including adherence to workplace safety regulations.
• Previous experience in security, electrical, or low-voltage fields; relevant certifications or trade training are beneficial.
• Ability to lift and handle equipment, work on ladders, and perform tasks in various indoor and outdoor environments.

Responsibilities

• Install, configure and maintain low-voltage alarm, CCTV, and access control systems in residential and commercial environments.
• Diagnose and troubleshoot technical issues and perform routine inspections and testing.
• Ensure compliance with life safety and security standards.
• Explain system operation to clients on-site and deliver professional customer service.
• Document work performed and follow company procedures and safety practices.
• Collaborate with team members and supervisors to support efficient service delivery.

Skills

Low-voltage installation

Troubleshooting

Alarm systems

CCTV & Access Control

Customer service

Driver's license

Job description

Company Description

United Alarm Systems Inc. is Alberta’s largest privately owned residential and commercial security company, proudly serving families and businesses in Calgary since 1990. The company is ULC listed for installing and monitoring burglary and fire systems and offers comprehensive security solutions including alarm systems, CCTV, and access control. United Alarm focuses on providing affordable, dependable services and maintains an independent, customer-centered approach. The company’s commitment to exceeding client expectations has built a strong reputation for reliability and safety in the Calgary community.

Role Description

This is a full-time, on-site Alarm Technician role based in Calgary, AB. The Alarm Technician is responsible for installing, configuring, and maintaining low-voltage alarm, CCTV, and access control systems in residential and commercial environments. Daily activities include diagnosing and troubleshooting technical issues, performing routine inspections and testing of systems, and ensuring compliance with life safety and security standards. The role also involves interacting with clients on-site, explaining system operation, and delivering professional customer service. The Alarm Technician will document work performed, follow company procedures and safety practices, and collaborate with team members and supervisors to support efficient service delivery.

Qualifications

• Technical skills in low-voltage engineering and installation for security systems.
• Proficiency in troubleshooting and diagnosing issues with alarm systems and related equipment.
• Knowledge of alarm systems and life safety standards, codes, and best practices.
• Strong customer service skills, with the ability to communicate clearly and respectfully on-site.
• Experience with CCTV and access control systems is an asset.
• Valid driver’s license and the ability to travel to customer locations within Calgary and surrounding areas.
• Ability to work safely with tools and equipment, including adherence to workplace safety regulations.
• Previous experience in security, electrical, or low-voltage fields; relevant certifications or trade training are beneficial.
• Ability to lift and handle equipment, work on ladders, and perform tasks in various indoor and outdoor environments.