Aide - Customer Support Services - Casual (255442-67)

Joseph Brant Hospital; Burlington; On-site; CAD 38,000 - 39,000; Part time

Benefits offered by this job

Hospital perks

Job summary

Joseph Brant Hospital in Burlington, Ontario, is recruiting for a casual Aide in Customer Support Services. The role operates under the Part-Time Collective Agreement with shifts including days, evenings, nights and weekends.

The successful candidate will perform cleaning duties, handle delivery of supplies, and assist with maintaining hospital standards. Strong communication and reliability are essential for this role.

Qualifications

• Excellent communications skills, both written and verbal.
• Demonstrated reliable attendance, punctuality, availability and performance.
• Must be able to meet physical demands of role (lifting up to 50 lbs, stooping, kneeling, bending).
• Ability to learn from training methods.

Responsibilities

• Cleaning of hospital areas.
• Delivery of supplies and linen.
• Removal of soiled equipment and linen.
• Deliver and maintain hospital standards efficiently and effectively.
• Follow Infection Prevention and Control policies and practices.
• Respond to customer requests in a friendly and professional manner.

Skills

Excellent communication

Reliable attendance

Flexibility

Customer service orientation

Education

Grade twelve or equivalent

Job description

Aide - Customer Support Services - Casual (255442-67)

Position Available: Aide, Customer Support Services

Status: Casual - this position falls under the Part-Time Collective Agreement

Department:Customer Support Services (CSS)

Union: C.U.P.E.

Shifts: Days, Evenings, Nights, Weekends

Rate of Pay: $27.90/hr - $28.49/hr

Posting Date: October 28, 2026

Closing Date: November 4, 2026

Internal applicants must apply by 11:59pm on November 4, 2026

About Joseph Brant Hospital:

Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.

JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.

JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit www.josephbranthospital.ca .

Responsibilities:

• Cleaning of hospital areas.


• Delivery of supplies and linen.


• Removal of soiled equipment and linen.


• Specific duties will be based on assignment.


• Deliver and maintain hospital standards efficiently and effectively.


• Follow Infection Prevention and Control policies and practices.


• Respond to customer requests in a friendly and professional manner.


• Apply hospital issued Personal Protective Equipment as directed to limit exposure to biomedical material.


• Use safety footwear that falls under the Ontario Health and Safety Act as directed.


• Adhere to worker responsibilities as set out in the OH&S Act, hospital safety policies, and department/unit established procedures at all times.


• Must treat all staff, patients and visitors with courtesy, dignity and respect.
  

Qualifications:

• Minimum of grade twelve (12) or equivalent.


• Previous cleaning experience in an acute health care environment is required.


• Must be able to meet the physical demands of the role with or without accommodation including; stooping, kneeling, bending freely and lifting up to 50lbs.


• Demonstrated ability to apply training in the safe handling and operation of cleaning chemicals and departmental equipment.


• Ability to learn from a variety of training methods.


• Excellent communications skills, both written and verbal required.


• Demonstrated reliable attendance, punctuality, availability and performance..

Please Note: Assignment subject to change based on the needs of the department.

Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.

Please help us meet our commitment to providing an inclusive and barrier-free environment by letting us know if you require accommodation. Contact Human Resources for confidential assistance at [e-mail] or at 905-632-3737 ext. 4129.

This posting is for an existing vacancy. JBH does not use artificial intelligence (AI) to screen, assess, or select applicants.