AI Website Manager

WellnessLiving; Vaughan; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

WellnessLiving is seeking an AI Website Manager to lead our Presence Websites team and deliver high-quality customer websites using AI-assisted workflows. You will manage your own portfolio from intake to launch, mentoring Specialists, improving team processes, and ensuring a consistent, professional client experience.

You’ll drive delivery standards in a fast-moving AI-enabled environment, align projects with client goals, and collaborate with cross-functional teams to scale impact.

Qualifications

• Proven team lead or supervisory experience in a services/agency environment.
• Hands-on website development experience using AI-assisted tools or no-code/low-code platforms.
• Experience with AI-assisted development tools such as Claude Code.
• Strong written and verbal client communication skills.
• Excellent organization and ability to manage multiple customer accounts and deadlines.
• Comfortable in a fast-moving AI-enabled workplace with evolving tooling.

Responsibilities

• Manage a portfolio of customer website projects from intake to launch using AI-assisted workflows.
• Conduct intake conversations to understand goals, brand direction, and success criteria.
• Translate client vision into functional, well-structured websites with clear scope and timelines.
• Keep the project queue organized, up-to-date, and on track, surfacing risks early.
• Lead customer communications throughout the build process and manage expectations.
• Mentor Specialists and train the team on AI-assisted delivery standards.
• Develop QA checklists and reusable processes to raise quality across projects.

Skills

Team leadership

AI-assisted development

Client communication

Project ownership

AI-first mindset

Tools

Claude Code

Asana

Jira

Job description

About Us

At WellnessLiving, we empower health and wellness business owners to turn their passion into thriving businesses. Our mission-critical software supports thousands of entrepreneurs and millions of clients worldwide on their wellness journeys. We’re a customer-first company that values excellence, accountability, and adaptability, and we’re looking for people who thrive in a fast-paced environment and want to make a meaningful impact in the wellness industry.

Title

AI Website Manager

Salary

$70,000 - $90,000

Location

Thornhill, ON | Hybrid

Our Culture Values

Our culture is guided by four core values that shape how we work and grow together:

Customer First

We approach every challenge with a deep commitment to our customers’ success and happiness.

Excellence

We hold ourselves to a high standard and strive for exceptional execution in everything we do.

Accountability

We take ownership of our decisions, actions, and results.

Adaptability

We embrace change, stay flexible, and continuously evolve in a dynamic world.

If these values resonate with you and you meet the qualifications for this role, we’d love to hear from you!

About You

WellnessLiving is looking for an AI Website Manager to join our Presence Websites team. This is a hands‑on leadership role for someone who can deliver high-quality customer websites while setting the standard for how the team builds, communicates, and launches at scale.

You’ll manage your own portfolio of customer website projects from intake to launch using our AI‑assisted development workflow, while also mentoring Specialists, improving team processes, and ensuring every customer receives a clear, consistent, and professional experience.

Responsibilities

Website Building & Delivery

• Manage a portfolio of customer website projects from intake to launch using our AI‑assisted development workflow.
• Conduct customer intake conversations to understand goals, requirements, brand direction, and what a successful implementation should look like.
• Translate customer vision into functional, well‑structured websites, iterating based on feedback while maintaining clear scope and timelines.
• Keep your project queue organized, up to date, and on track so deadlines are met and risks are surfaced early.

Customer Communication & Project Management

• Own customer communication throughout the website build process, from intake through launch sign‑off.
• Lead structured milestone touchpoints, including intake, mid‑build review, and pre‑launch walkthroughs, so customers understand progress, next steps, and expectations.
• Send timely, professional updates that reflect our commitments, manage expectations clearly, and proactively address questions or blockers.
• Communicate scope changes, trade‑offs, and timeline impacts directly and professionally.
• Escalate complex issues or at‑risk accounts early, providing clear context and a recommended path forward.

Team Leadership & Quality Standards

• Lead by example by demonstrating a high standard of website delivery, customer communication, and project ownership.
• Supervise, mentor, and train Specialists to ensure consistent execution across build quality, customer experience, timelines, and launch readiness.
• Support onboarding for new team members by training them on our AI‑assisted workflow, communication standards, and delivery process.
• Hold the team accountable to quality and consistency by identifying performance gaps and coaching proactively.
• Build and maintain QA checklists, usability standards, templates, and repeatable processes that raise the baseline quality of every website we deliver.
• Participate in retrospectives and process reviews to identify gaps, improve team workflows, and turn successful practices into repeatable standards that make the team more effective.

AI Tool Usage

• Use AI‑assisted development tools to build efficiently, move quickly, and improve the quality of website delivery.
• Bring an AI‑first mindset to daily work, actively looking for ways to use emerging tools to improve speed, consistency, and outcomes.
• Share practical learnings from your own customer workflows and contribute to a growing library of team best practices.

Skills & Qualifications

Required Qualifications

• Prior team lead, management, or supervisory experience, with a demonstrated ability to coach, train, and hold others accountable to a consistent standard.
• Hands‑on experience building websites, ideally using AI‑assisted development tools or modern no‑code, low‑code, or front‑end development workflows.
• Experience with AI‑assisted development tools such as Claude Code or similar environments.
• Strong customer‑facing communication skills, especially in writing, with the ability to explain progress, manage expectations, and handle feedback professionally.
• Excellent organization and project ownership, with the ability to manage multiple customer accounts, meet deadlines, and flag risks early.
• Comfortable working in a fast‑moving, AI‑enabled environment where tools, workflows, and best practices continue to evolve.
• Strong attention to detail and commitment to quality, usability, and consistency across customer‑facing work.
• AI‑centric mindset: you default to AI‑first thinking and are comfortable building in an environment where the tooling evolves quickly.

Preferred Qualifications

• Background in customer success, digital agency work, SaaS onboarding, implementation, or website delivery.
• Familiarity with project management tools such as Asana, Jira, or similar platforms.
• Experience in the health, wellness, fitness, or studio software space.

Why Work With Us?

• Work with a passionate, dynamic, and fast‑growing team dedicated to making a meaningful impact in the wellness industry.
• Competitive salary, vacation, and benefits package.
• Hybrid work environment with opportunities for career growth and development.
• Work in a culture that values creativity, collaboration, and continuous learning.

Please note that only those selected for an interview will be contacted.

We appreciate you taking the time and look forward to reviewing your application!

WellnessLiving is an equal opportunity employer. Employment decisions are based on qualifications, experience, and business needs. We prohibit discrimination and harassment of any kind and consider all qualified applicants without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital or family status, or any other status protected by applicable law.

We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human‑centered hiring approach.