AI First - Senior Business Analyst, GFT

RBC; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

RBC is seeking an IT Business Analyst to analyze business processes, elicit requirements, and collaborate with IT teams to drive implementation. This role includes handling AI initiatives and agentic AI considerations to improve processes and productivity.

You will work with data science, development, and architecture teams to ensure successful delivery, testing, and adoption across projects. A proactive, curious self-starter mindset is essential.

Qualifications

• Elicit, analyze, and document requirements using interviews, workshops, prototypes, and story mapping.
• Define acceptance criteria, business rules, data requirements, and non-functional requirements.

Responsibilities

• Elicit and analyze business requirements and create current/future state processes, user stories, data mappings, and use cases.
• Collaborate with business partners and IT teams to align priorities and achieve objectives.

Skills

Requirements Analysis

Stakeholder Engagement

Data Modeling

AI Proficiency

Acceptance Testing

Change Impact

Communication

SDLC Knowledge

Job description

What's the opportunity?

We are seeking a dynamic IT Business Analyst to analyze business processes, elicit requirements, identify solutions, assess risks, and collaborate with IT teams to drive implementation and adoption. The ideal candidate will leverage their expertise to tackle diverse assignments, including Agentic AI initiatives.

Job Description

What's the opportunity? We are seeking a dynamic IT Business Analyst to analyze business processes, elicit requirements, identify solutions, assess risks, and collaborate with IT teams to drive implementation and adoption. The ideal candidate will leverage their expertise to tackle diverse assignments, including Agentic AI initiatives.

We’re looking for an early adopter who thrives on transformation, approaches challenges with curiosity, and takes initiative as a self-starter. If you’re excited about shaping the future of technology, we’d love to hear from you!

What will you do?

• Requirements Analysis & Documentation: Elicit and analyze business requirements, creating artifacts such as current/future state processes, user stories, data mappings, business rules, and use cases.
• Collaboration & Stakeholder Engagement: Work closely with business partners and IT teams (e.g., data science, development, architecture) to align on priorities and achieve business objectives.
• Data & System Expertise: Contribute to data model and system architecture decisions, leveraging domain knowledge to support business decision‑making.
• AI & Agentic AI Proficiency: Demonstrated experience with Agentic AI, LLMs, and ML practices, using AI to optimize processes and improve productivity.
• Requirements Validation & Testing: Define measurable acceptance criteria, support development teams with design, testing, UAT, and production implementation, and perform root‑cause analysis for requirements‑related issues.
• Change Impact Analysis: Conduct cost‑benefit analyses to assess the impact of changes, considering time, effort, and business priorities.
• Communication & Leadership: Effectively communicate with technical and non‑technical audiences, lead requirements walkthroughs, and resolve conflicts or elevate issues as needed.
• SDLC & AI DLC Expertise: Apply advanced coverage analysis techniques and work comfortably within SDLC, AI DLC to ensure successful implementation.

What do you need to succeed?

Must-Have:

• Business Communication & Stakeholder Engagement: Strong communication skills with experience in building and managing stakeholder relationships, conducting requirements walkthroughs, and managing scope and change effectively.
• Requirements Expertise: Proficient in eliciting, analyzing, and documenting requirements using techniques like document analysis, interviews, workshops, prototyping, and story mapping. Skilled in defining acceptance criteria, business rules, data requirements, and non‑functional requirements.
• Problem Solving & Technical Acumen: Advanced problem‑solving skills with a strong technical foundation, including experience in scope modeling, business process modeling, decision modeling, and validation of AI models.
• Project Delivery Methodologies: Proven experience with Waterfall, Iterative, Agile, and AI DLC methodologies, including requirements planning, prioritization, stakeholder analysis, and effort estimation.
• Curiosity & Adaptability: A self‑starter with a strong desire to learn, adapt, and innovate, leveraging AI and other tools to optimize processes and enhance productivity.

Nice to Have:

• Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification
• Strong knowledge of fundamental data concepts (for example, but not limited to groups, hierarchies, data structures).
• Experience working with ML or AI tools, AI prompt engineering, Human‑AI mediation, multiagent orchestration, AI model feedback, Data‑driven scenario planning
• Audit domain knowledge

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• The opportunity to work on projects that have genuine, measurable impact: automating manual processes, re‑engineering workflows and making financial analysis and reporting faster and more reliable
• Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact.

Job Skills

Agile Methodology, Business, Business Data Analysis, Business Needs, Business Processes, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Information Technology (IT), Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-11

Application Deadline:

2026-09-14

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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