AI Enablement Business Partner

HOOPP (Healthcare of Ontario Pension Plan); Toronto; On-site; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Pension plan

Healthcare benefits

Learning & development

Wellness programs

Yoga classes

Job summary

HOOPP, the Healthcare of Ontario Pension Plan, seeks an AI Enablement Business Partner to shape the organization’s AI roadmap and evaluate emerging AI platforms. You will act as a bridge between technical possibilities and business needs, enabling scalable AI adoption across the Digital Workplace and IT teams.

Ideal candidates will combine technical depth with product thinking, systems thinking, and a willingness to test new ideas.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• Experience implementing AI/ML solutions across commercial platforms is preferred.
• Ability to translate business needs into practical AI solutions and roadmaps.

Responsibilities

• Prototype and ship AI solutions, spanning agents and integrations, with governance.
• Evaluate use cases and prioritize high-value initiatives.
• Partner with business stakeholders and technical teams to uncover opportunities.
• Maintain a library of use-cases, prompts, and configurations.

Skills

Stakeholder management

Cross-functional delivery

AI/ML implementation

Executive communication

Curiosity/problem-solving

Education

Bachelor’s degree in CS/IT/Engineering

Tools

Power Platform

API integrations

Python/JavaScript

Copilot ecosystem

Job description

Why you’ll love working here:

• high-performance, people-focused culture

• our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves

• learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth

• membership in HOOPP’s world class defined benefit pensionplan, which can serve as an important part of your retirement security

• competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team’s diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top‑up, and a health spending account).

• optional post-retirement health and dental benefits subsidized at 50%

• yoga classes, meditation workshops, nutritional consultations, and wellness seminars

• the opportunity to make a difference and help take care of those who care for us, byproviding a financially secure retirement for Ontario healthcare workers

HOOPP’s information Technology teams deliver innovative technology solutions to help build a stronger financial future for the healthcare community. As an AI Enablement Business Partner, you will help shape the organization’s AI roadmap, evaluate emerging AI platforms and technologies, as well asidentifyopportunities to create meaningful business value through AI.

Our Digital Workplace team supports Enterprise AI capabilities across the organization. As an AI Enablement Business Partner, reporting to the Director,ModernWorkplace,you will build and enable solutions, pressure-test ideas quickly, decide what is worth pursuing, and help move promising work into production with the team. You will act as the bridge between what is technically possible with today’s AI tooling and what the business needs from concept to implementation.

We cultivate a culture that emphasizes innovation, collaboration, practicality, and the courage to challenge the status quo. This role is well suited to someone who combines technical depth with curiosity, sound judgment, product thinking, systems thinking, and a willingness to testnew ideas. You will look beyond immediate symptoms,identifyunderlying needs, and develop solutions that are secure, sustainable, and valuable in delivering the pension promise. Success in this role requires the ability to navigate ambiguity, ask thoughtful questions, and turn emerging technologies into practical solutions that deliver measurable business impact.

What you will do:

• Prototype and ship: Design and build workingAIsolutionsspanningagents, MCP integrations, custom Skills, Copilot/agent extensions,andautomations across commercial AI platforms, moving from idea to working proof of concept quickly while keeping governance and security in mind

• Exercise judgment, not just output: Evaluate which AI use cases are worth building and whicharen’t, and be willing to say no or kill something thatisn’tworking, rather thanoptimizingfor volume of prototypes shipped

• Partner with the business: Partner with business stakeholders and technical teams to uncover opportunities, bring clarity to ambiguous problems, andidentifyhigh-value use cases. Run discovery sessions, demo working solutions (not slideware), and rapidly test ideas to transform concepts into buildable AI solutions that deliver tangible business value

• Build institutional memory: Maintaina use‑case library of proven solutions, prompts, and agent configurations sogood ideascompound instead of getting rebuilt from scratch

• Hand off cleanly: Document your technical approach well enough that engineering can harden and scale it without you in the room,this role is about multiplying the team’s output, not being the only person who canmaintainwhat you built

• Stay current and bring a point of view: Track the commercial AI landscape (new models, agentic tooling, MCP servers) and bring leadership genuine recommendations, not just news

• Help whereneeded: Contribute where needed as part of a small, hands‑on team, including occasional BA, engineering, or operational support work, while keeping the primary focus on AI enablement, prototyping, and scalable adoption

What you bring:

• Abilityto build trusted relationships with business and technical partners at all organizational levels,facilitateproductive discovery conversations, and communicate complex concepts and recommendations clearly to both technical and non‑technical audiences, including executives

• A collaborative and accountableapproach to delivery, including documenting and handing off solutions effectively, sharing knowledge, incorporating feedback, and supporting sustainable adoption across teams

• In‑depthhands‑on experience implementing AI/ML or generative AI solutions across commercial platformsincludingMicrosoft Copilot ecosystem, Claude (including Claude Code and Claude Cowork), ChatGPT Enterprise, Google Gemini, or similar

• Demonstrated ability to navigate ambiguity, uncover the underlying need, and apply curiosity, creative problem‑solving, and sound judgment to turn complex business challenges into practical solutions that can be tested, refined, scaled, or stopped

• Practical experience with modern agentic AI concepts and responsible AI practices: autonomous agents, MCP (Model Context Protocol) integrations, custom Skills or tool‑use extensions, and orchestrating across multiple AI tools

• Working technical fluency with at least one of: Power Platform (Power Automate, Power Apps, Copilot Studio), API integration with LLM providers, or scripting/light development (Python, JavaScript, or similar)

• Strong understanding of Microsoft 365and how Copilot, Microsoft Graph, SharePoint, and Teams support enterprise AI solutions, along with the judgment to evaluate and use technologies outside the Microsoft ecosystem when appropriate

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience

The expected annual base salary range for this role is: $0 - $0

The actual base salary offered to the successful candidate may vary based on multiple factors including, but not limited to, individual’s expertise and level of experience applicable to the role they are being offered.

This role is eligible to participate in discretionary incentive plan(s), subject to the terms and conditions of the applicable incentive plan text.

This job posting is for a newly created role.

HOOPP may use artificial intelligence tools to assist in screening, assessing and selecting applicants for this position. These tools support our recruitment process but do not replace human judgment and decision-making.