AI Deployment Lead — Operational Workflows

TekRek; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

TekRek is hiring for a customer-facing operations role focused on deploying AI into real business workflows. You will partner with customers to understand their processes, configure AI agents, and refine implementations for production reliability.

The role suits someone who enjoys solving ambiguous problems, working across technical and business teams, and taking ownership from implementation through long-term success. Toronto-based opportunity with growth potential.

Qualifications

• Strong analytical skills to map complex business processes.
• Excellent communication with stakeholders and tech teams.
• Proactive, hands-on approach to solving ambiguous problems.
• Interest in AI workflows and willingness to learn.

Responsibilities

• Understand operational workflows and translate them into reliable AI-powered processes.
• Configure, test, and refine AI agents to improve performance in production.
• Lead customer deployments from initial implementation through production rollout.
• Work closely with product and engineering teams to resolve deployment challenges and improve outcomes.
• Capture learnings from customer implementations to help improve the product and future deployments.

Skills

Analytical thinking

Communication skills

Independent problem solving

Technical aptitude

AI tools familiarity

Education

STEM or related degree

Job description

TekRek is hiring for a customer-facing operations role focused on deploying AI into real business workflows. You will partner with customers to understand their processes, configure AI agents, and refine implementations for production reliability.

The role suits someone who enjoys solving ambiguous problems, working across technical and business teams, and taking ownership from implementation through long-term success. Toronto-based opportunity with growth potential.