Agile Program Delivery Manager

TMX Group; Montreal (administrative region); On-site; CAD 110,000 - 150,000; Full time

Job summary

TMX Group in Montreal, QC, is seeking an experienced Program/Project Manager to lead a portfolio of interdependent teams within the Technical Ecosystems. You will identify and remove systemic impediments, coach Delivery Managers and Scrum Masters, and ensure delivery across the program with agile governance and transparent reporting.

Hybrid work model (2–3 days in office) and a focus on Lean/Agile practices, FinOps, and cross-functional collaboration.

Qualifications

• 8+ years of Agile Program/Project Management experience within engineering organizations.
• Proven leadership and line management experience overseeing Delivery Managers or Scrum Masters.
• Professional Agile Certification: CSM, SAFe SPC, CSP, or equivalent.
• Expertise with Atlassian Jira, Jira Plans, Confluence, Tempo, and Jira Service Management(JSM).
• Comprehensive knowledge of SDLC across Engineering, QA, DevOps, Security.
• Exceptional communication skills with ability to translate blockers for executives.
• AI experience with Google Gemini, Anthropic Claude and Microsoft Copilot.

Responsibilities

• Lead and coach Delivery Managers and Scrum Masters, fostering Lean and Agile practices.
• Manage roadmaps, including environment provisioning, cloud migration, or platform tooling upgrades.
• Identify and resolve program-level impediments and escalate when needed.
• Provide executive visibility into program commitments, targets, and progress.
• Champion governance and align DevOps roadmaps with enterprise architecture goals.
• Mentor delivery teams and promote accountability and continuous learning.

Skills

Agile program leadership

Delivery Manager oversight

CSM Certification

SAFe SPC

CSP Certification

Atlassian Jira expertise

AI skills

Executive stakeholder updates

Tools

Jira

Jira Plans

Confluence

Tempo

Jira Service Management

Job description

Company Overview

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Job Overview

In this role, you will ensure the success of a portfolio of interdependent teams (a program) in delivering, primarily by identifying and removing systemic impediments that hinder the teams' ability to deliver across the program. You will support multiple cross-functional DevOps/DevSecOps teams (Technical Ecosystems) and will serve as a leader and coach within the program's delivery framework.

Reports To: DevOps Lead, Release, Governance & Practices

Job Location: This role is hybrid (2-3 days/week in the office) - based in Montreal, QC.

Key Accountabilities

• Dependency Management & Synergy: Proactively manage and track technical dependencies through the full project lifecycle, facilitating communication between technical engineering squads and infrastructure service providers to prevent project bottlenecks.
• Roadmap & Delivery Execution: Manage roadmaps, including environment provisioning, cloud migration, or platform tooling upgrades.
• Impediment Removal & Problem Solving: Identify and resolve program-level impediments early, remove them, and escalation when needed.
• Stakeholder Visibility & Communication: Provide executive visibility into program commitments, targets, and progress using clear visual reporting, translating technical challenges into actionable insights for leadership.
• Agile Coaching & Governance: Champion Lean and Agile best practices, optimizing delivery frameworks and fostering a culture of continuous learning and process improvement across all teams.
• Data-Driven Optimization: Analyze key program and delivery metrics to expose systemic bottlenecks and propose process enhancements that drive program throughput.
• People Leadership & Mentorship: Mentor and develop Delivery Managers and team members, promoting accountability, supporting team growth, and fostering an inclusive, high-performing environment.
• Operational Efficiency & FinOps: Support financial management practices by monitoring cloud cost variance and driving operational efficiency across technical ecosystems.
• Strategic Alignment: Partner with cross-functional technical leads to align DevOps roadmaps with broader enterprise architecture goals, maintaining clear documentation and transparent reporting.

Must Have(s)

• 8+ years of Agile Program/Project Management experience within engineering organizations, utilizing frameworks such as Scrum, Kanban, or Scrumban.
• Proven leadership and line management experience overseeing Delivery Managers or Scrum Masters, with strong interpersonal and consensus-building skills in fast-paced environments.
• Professional Agile Certification: Certified Scrum Master (CSM), SAFe Program Consultant (SPC), Certified Scrum Professional (CSP), or equivalent.
• Expertise with the Atlassian product suite: Advanced skills in Jira, Jira Plans, Confluence, Tempo, and Jira Service Management(JSM).
• Comprehensive knowledge of the Software Development Lifecycle (SDLC): Strong grasp of how enterprise-scale software is architected, built, tested, and deployed across technical disciplines (Engineering, QA, DevOps, Security).
• Exceptional communication skills: Demonstrated ability to translate complex technical blockers into clear executive-level updates and foster collaboration across diverse stakeholder groups.
• AI Skills: Demonstrate ability to utilize AI products.
• Proven experience with AI products (e.g. Google Gemini, Anthropic Claude and Microsoft Copilot) to automate and leverage skills.

Nice to Have(s)

• Experience with DevX and QaX methodology and best practices.
• Prior experience managing cloud cost variance (FinOps principles) and project financial tracking.
• Hands-on background participating in enterprise-wide cloud migrations or platform modernization initiatives.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success. Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work. Impact - More than a platform, we use our talents to power mission‑critical systems that drive global economic advancement, innovation, and growth. As well, our employee‑led Team Impact spreads social good via our giving strategy. Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud‑first and hybrid workstyle, as well as generous time‑off and leaves, we support a life well lived! Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action‑takers energized by the achievement of ambitious growth. Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

Our Culture

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross‑functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

TMX Group operates global markets, and builds digital communities and analytic solutions that facilitate the funding, growth and success of businesses, traders and investors. TMX Group's key operations include Toronto Stock Exchange, TSX Venture Exchange, TSX Alpha Exchange, The Canadian Depository for Securities, Montréal Exchange, Canadian Derivatives Clearing Corporation Trayport and VettaFi, which provide listing markets, trading markets, clearing facilities, depository services, technology solutions, data products and other services to the global financial community. TMX Group is headquartered in Toronto and operates offices across North America (Montréal, Calgary, Vancouver and New York), as well as in key international markets including London, Singapore and Vienna.

For more information about TMX Group, visit www.tmx.com.

Follow TMX Group on Twitter: @TMXGroup.