Agent, Product administration

Desjardins Group; Montreal (administrative region); On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Health and telework equipment expenses

Job summary

Desjardins Group in Montreal is seeking a temporary product administration agent for six months to support administrative tasks and account processes. You will help with reporting, data handling, and procedural information across the unit to meet objectives.

Requirements include a trade school diploma, at least two years of related experience, and fluency in French with intermediate English. The role offers benefits, pension, telework equipment, and insurance options.

Qualifications

• Two years of relevant experience preferred.
• Trade school diploma in a related field is required.
• Knowledge of French is required; English is useful for interactions.

Responsibilities

• Help carry out the unit’s operational and administrative processes.
• Help analyze and produce reports and statistics.
• Carry out administrative tasks including data collection and coding.
• Provide information about processes and procedures.
• Conduct research to obtain additional information related to activities.

Skills

Action oriented

Communicates effectively

Customer Focus

Differences

Drive results

Nimble learning

Situational adaptability

Education

Trade school diploma

Job description

Temporary position for 6 months.

As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative and follow-up tasks to support your unit’s day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions. More specifically, you will be required to:

• Help carry out the unit’s operational and administrative processes
• Help analyze and produce reports and statistics
• Carry out administrative tasks, including data collection, entry, modification, compilation and coding
• Provide information about your line of business’s processes and procedures
• Conduct research to obtain additional information related to your unit’s activities.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Trade school diploma in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Intermediate knowledge of written English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

FCDQ-MTL-TUAC SCD (00012) (2013-02-19 - )

Job Family

Administration (FG)

Unposting Date

2026-09-28