Agent, Office work and operations

Desjardins Group; Montreal; On-site; CAD 45,000 - 70,000; Full time

Job summary

Une entreprise avant-gardiste recherche un agent de travail de bureau et d'opérations pour fournir un soutien administratif et opérationnel. Ce poste à temps plein sur site implique d'assurer la productivité opérationnelle, de traiter et d'analyser des informations, ainsi que de résoudre des problèmes. Vous jouerez un rôle clé en aidant l'unité à atteindre ses objectifs opérationnels et à mettre en œuvre des initiatives. Avec un environnement de travail inclusif et diversifié, cette opportunité offre un salaire compétitif, un plan de retraite à prestations définies, et des vacances flexibles dès la première année. Si vous êtes motivé et axé sur les résultats, cette position pourrait être faite pour vous.

Benefits

Salaire compétitif

Prime annuelle

4 semaines de vacances flexibles

Plan de retraite à prestations définies

Assurance groupe incluant la télémédecine

Remboursement des dépenses de santé et de bien-être

Qualifications

• Minimum de trois ans d'expérience pertinente requise.
• Connaissance du français est obligatoire.

Responsibilities

• Assurer l'achèvement des processus administratifs de l'unité.
• Fournir un soutien aux utilisateurs dans l'utilisation efficace des outils.

Skills

Analyse des données

Résolution de problèmes

Communication efficace

Orientation client

Adaptabilité situationnelle

Education

Diplôme d'école de métier dans un domaine connexe

Job description

Temporary position for 12 months.

The work mode arrangement for the position is full-time on site.

As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative, office, and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You help process and analyze information, solve problems, and prepare recommendations, tailoring your approach as needed. You also help users operate tools and systems effectively. More specifically, you will be required to:

• Ensure the completion of the unit's administrative business processes. Perform analysis. Produce or revise reports and statistics. Carry out various administrative, operational, and quality controls. Take corrective measures and carry out the required follow-ups.
• Provide support to users in the efficient use of tools and systems.
• Perform various administrative tasks related to data entry, extraction, processing, compilation, and coding.
• Provide various information related to policies, programs, and processes in your field.
• Prepare or revise presentations and other related documents.

What we offer*

• Competitive salary and annual bonus.
• 4 weeks of flexible vacation starting in the first year.
• Defined benefit pension plan that provides predictable, stable income throughout retirement.
• Group insurance including telemedicine.
• Reimbursement of health and wellness expenses and telework equipment.

* Benefits apply based on eligibility criteria.

What you bring to the table

• Trade school diploma in a related field.
• A minimum of three years of relevant experience.
• Please note that other combinations of qualifications and relevant experience may be considered.
• Knowledge of French is required.

Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning, Situational adaptability.

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients, and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family: Administration (FG)

Unposting Date: 2025-03-31