Agent, Office work and operations

Desjardins; Montreal West; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking an Agent for Office Work and Operations to provide essential administrative and operational support. This role is key in maximizing productivity through effective data entry, processing, and user support. With a focus on action-oriented results, you will help streamline processes and provide valuable insights. The company offers a competitive salary, flexible vacation, and a robust benefits package, including a defined benefit pension plan. If you're ready to make a difference in a supportive environment that values diversity and inclusion, this opportunity is perfect for you.

Benefits

Competitive Salary

Annual Bonus

4 Weeks Flexible Vacation

Defined Benefit Pension Plan

Group Insurance

Telemedicine

Health and Wellness Reimbursement

Telework Equipment Reimbursement

Qualifications

• 3+ years of relevant experience in administrative roles.
• Ability to drive results and support users effectively.

Responsibilities

• Provide administrative support and maximize operational productivity.
• Ensure completion of administrative business processes and produce reports.

Skills

Data Entry

Data Processing

Problem Solving

Customer Focus

Action Oriented

Situational Adaptability

Nimble Learning

Education

Trade School Diploma

Job description

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Required

• As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results in therefore essential. You help process and analyze information, solve problems and prepare recommendations, tailoring your approach as needed. You also help users operate tools and systems effectively. More specifically, you will be required to:
• Ensure the completion of the unit's administrative business processes. Perform analysis. Produce or revise reports and statistics. Carry out various administrative, operational and quality controls. Take corrective measures and carry out the required follow-ups.
• Provide support to users in the efficient use of tools and systems.
• Perform various administrative tasks related to data entry, extraction, processing, compilation and coding.
• Provide various information related to policies, programs and processes in your field.
• Prepare or revise presentations and other related documents.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Trade school diploma in a related field
• A minimum of three years of relevant experience
• Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!