Agent(e) Administratif(ve) - Services psychosociaux / Administrative Agent - Psychosocial Services

Shriners Children's; Montreal; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading medical institution in Canada seeks an Administrative Agent to support the Social Services Department. This role involves scheduling, administrative functions, and working closely with various professionals to ensure smooth operations. The ideal candidate should possess a diploma in secretarial studies and have excellent organizational as well as customer service skills, with proficiency in both French and English.

Qualifications

• At least 5 years of relevant experience.
• Excellent skills in spoken and written French and English.
• Well organized with excellent multitasking abilities.

Responsibilities

• Assist Department Manager and clinical staff in planning meetings and activities.
• Schedule clinical appointments for psychologists and nutritionists.
• Manage transportation and accommodation tasks as required.

Skills

Customer Service

Multitasking

Autonomy

Education

Professional diploma in secretarial studies

Tools

Office Computer tools

Job description

Company Overview

Shriners Hospitals for Children - Canada provides ultra-specialized short-term orthopedic care to children in Quebec, other Canadian provinces, the United States and around the world. Affiliated with the Réseau universitaire intégré de santé et service sociaux McGill (RUISSS), the hospital promotes excellence and innovation in care, teaching and research. Working at Shriners Hospitals for Children - Canada means working in a patient and family centered care environment where there are many opportunities for professional development. You will work in an innovative, creative and multidisciplinary environment focused on improving the quality of life of children and their families.With its committed and dedicated staff, Shriners Hospitals for Children - Canada has been helping children reach their full potential for over 100 years.

Job Overview

Reporting to the Manager of Social Services, the Administrative Agent is responsible for the administrative and general functions of the Social Services Department and the Transportation and Accommodations Department.

Responsibilities

• Assist the Department Manager, the Social Workers, the Psychologists and the Nutritionists in planning their meetings, committees and other clinical/clerical activities.
• Schedule the clinical appointments for the psychologists and the nutritionists.
• Is responsible for the implementation of internal processes for the smooth functioning of the social workers.
• As required, work closely with the Transportation and Lodging Coordinator in managing driver schedules, transportation and lodging reservations, keeping statistics, liaising with transportation and lodging companies, and interacting with the Shrine Temples as well as the incoming families.
• Cover for the Transportation and Lodging Coordinator when necessary.

Qualifications

- Professional diploma in secretarial studies and at least 5 years of relevant experience- Excellent skills in French and English, spoken and written- Excellent knowledge of Office Computer tools- Autonomous- Well organized with excellent multitasking abilities- Strong customer services skills- Successful skills test