Agent, Benefits

desjardins; Lévis; Hybrid; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness/‑

Job summary

Desjardins is seeking a temporary claims agent to support life and health insurance claims, perform clerical tasks, and assist with the day-to-day operations of the unit.

The role emphasizes data entry, document handling, checking data in the system, and coordinating with practitioners, with hybrid work options.

Qualifications

• Trade school diploma in a related field.
• A minimum of one year of relevant experience.
• Please note that other combinations of qualifications and relevant experience may be considered.
• Knowledge of French is required.

Responsibilities

• Carry out administrative tasks, including document collection, entry, compilation, coding and transcription.
• Distribute, process and file documents.
• Provide information about your unit’s day-to-day operations.
• Check data in the system and correct it as needed.
• Communicate with practitioners to obtain and verify information.

Skills

Attention to detail

Communication

Problem solving

French language

Education

Trade school diploma

Job description

Temporary position for 12 months.

As a claims agent, you help process life and health insurance claims, promote occupational health and manage disabilities. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to:

• Carry out administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents.
• Provide information about your unit’s day-to-day operations.
• Check data in the system and correct it as needed.
• Communicate with practitioners to obtain and verify information.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Trade school diploma in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Life and health insurance (FG)

Unposting Date

2026-10-7