Ag Lending Analyst (Bilingual)

Farm Credit Canada; Regina; Hybrid; CAD 63,000 - 85,000; Full time

Benefits offered by this job

Hybrid work options

Competitive salary and benefits

Growth opportunities

Job summary

Farm Credit Canada in Canada is seeking a finance-savvy professional for the Customer Service Centre. You will help customers with smart lending solutions and personalized advice across Canada, guiding credit decisions within delegated authorities.

You’ll build expertise in credit risk, customer experience, and lending operations while collaborating with a great team. The role offers hybrid work options and a competitive benefits package.

Qualifications

• Diploma or degree in agriculture, business, finance, economics or commerce.
• At least one year of relevant experience in a financial institution or lending environment or equivalent.
• Proficiency in both official languages (English and French) and strong oral/written communication.
• Strong financial acumen and ability to analyze credit risk.
• Exceptional customer service skills, especially in phone-based interactions.
• Ability to multitask, prioritize and stay focused in a fast-moving environment.
• Proficiency with computer systems and financial tools.

Responsibilities

• Assess loan applications by completing financial and credit analysis and making lending decisions within authorities.
• Assist customers and partners by phone or email to understand options and access solutions.
• Support Alliance partners by adjudicating credit applications and troubleshooting lending concerns.
• Execute outbound activities, including arrears collection and follow-ups.
• Document all interactions accurately in FCC systems.
• Contribute to team projects and continuous improvement in the Customer Service Centre.

Skills

Bilingual (English/French)

Financial analysis

Customer service

Communication skills

Multitasking

Education

Bachelor or diploma in agriculture, business, finance, economics or commerce

Tools

Financial software

CRM systems

Job description

Closing Date (MM/DD/YYYY): Worker Type: Term (Fixed Term) Language(s) Required: Bilingual (English and French) Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $62,910 - $85,110

Why FCC? At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
• Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
• Growth: Learning and development opportunities to help you thrive
• Hybrid work options

How you’ll make an impact

Are you a finance-savvy professional with a passion for agriculture and a drive to make a difference? In our fast-paced Customer Service Centre, you’ll help customers and partners across Canada with smart lending solutions and personalized advice – all while supporting the growth of Canadian agriculture.

Every conversation is a chance to collaborate with a great team and make a real impact. You’ll guide customers through lending solutions that impact their operations and futures, and build foundations in credit, risk and customer experience – skills that open doors to future opportunities at FCC. If you love helping people, stay cool under pressure and bring a solutions-first mindset to every interaction, this role could be a great fit.

What you’ll do

• Assess loan applications by completing financial and credit analysis, preparing documentation and making lending decisions within delegated authorities
• Help customers and partners (by phone or email) understand their options, solve issues and access the right financial solutions
• Support Alliance partners by adjudicating credit applications and troubleshooting lending-related concerns
• Execute outbound activities, including arrears collection and proactive follow-ups
• Document all interactions accurately in FCC systems
• Contribute to team projects and continuous improvement initiatives across the Customer Service Centre

What you’ll bring to the team

• A diploma or degree in agriculture, business, finance, economics or commerce
• At least one year of relevant experience, ideally in a financial institution or lending environment (or an equivalent combination of education and experience)
• Proficiency in both official languages (English and French) and proven ability in oral and written communication
• Strong financial acumen and the ability to analyze credit risk
• Exceptional customer service skills, especially in phone-based interactions
• Ability to multitask, prioritize and stay focused in a fast-moving environment
• Proficiency with computer systems, financial tools and learning new technologies

Preferred qualifications

• Experience in agricultural lending or farm financial analysis
• Familiarity with lending legislation, loan security or mortgage processes
• Knowledge of FCC products, Alliance programs or credit adjudication
• Previous work in a call centre or high-volume customer environment
• Strong comfort navigating difficult conversations (collections, declines)

You belong here

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives. We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at [e-mail]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

At FCC, we’re passionate about creating an inclusive, equitable and accessible workplace. Our team is made stronger by a range of backgrounds, abilities, strengths, and perspectives – and we’re committed to continuously improving so that we develop a workforce that reflects the communities where we live and work.

Accommodations are available on request for individuals with disabilities during each stage of the recruitment process. To request an accommodation, kindly send an email to [e-mail]. All information received in relations to accommodation will be kept confidential.

We value language diversity, and adhere to Canada’s Official Languages Act. We encourage you to apply in English or French, whichever is your language of choice. Bilingualism (English and French) is important and is always considered an asset.

Proud to 100% invested in agriculture and food. Looking for a career with purpose? Bring your skills, enthusiasm and your true self to FCC. Providing financing, software and knowledge to the industry that feeds the world takes the talents of many and with so many interesting areas to work in, you never know where your career will take you.

Areas we hire for

• IT
• Marketing
• Lending and Operations
• HR
• Finance
• Governance

We’ve got you

From a flexible work environment, competitive salary and benefits to a culture built on trust, support and growth, FCC offers an exceptional employee experience that brings out your best.

What we do

FCC is a financially self-sustaining federal Crown corporation with over 100 offices across Canada, and our corporate office in Regina, Saskatchewan. We lend money and provide other services to primary producers, agri-food operations and agribusinesses that provide inputs or add value to agriculture.