Bilingual Mandarin/Cantonese Aesthetic Clinic Receptionist

Dermapure group; Richmond Hill; Hybrid; CAD 40,000 - 52,000; Full time

Job summary

Dermapure is seeking a friendly front desk receptionist for our Richmond Hill clinic to greet clients, manage appointments, and coordinate communications.

Requirements include a high school diploma, at least two years in a similar role, and marketing/social media experience. Fluency in English, Cantonese and Mandarin is required. You will support daily operations and assist with administrative tasks in a fast-paced aesthetics environment.

Qualifications

• High school diploma required.
• At least two years of experience in a similar role.
• Marketing and social media experience a plus.
• Languages: English, Cantonese & Mandarin.

Responsibilities

• Greet customers when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new customer and update existing customer files.
• Answer phone calls and reply to customer e-mails with understanding of aesthetic procedures.
• Book customer appointments and manage the appointment calendar.
• Prepare customer files for next-day appointments.
• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Coordinate daily treatments with the consultant.
• Manage the clinic’s information inbox.
• Maintain reception, boutique, and waiting areas stocked and organized.
• Order office supplies and beverages.
• Balance daily reports and transfer receivables to accounting.
• Ensure cash in register and notify supervisor as needed.
• Prepare customer invoices and verify invoices daily.

Skills

Customer Service

Office Administration

Marketing & Social Media

Bilingual English/Cantonese/Mandarin

Education

High school diploma

Office administration training

Job description

Dermapure is seeking a friendly front desk receptionist for our Richmond Hill clinic to greet clients, manage appointments, and coordinate communications.

Requirements include a high school diploma, at least two years in a similar role, and marketing/social media experience. Fluency in English, Cantonese and Mandarin is required. You will support daily operations and assist with administrative tasks in a fast-paced aesthetics environment.