AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; St. Catharines; On-site; CAD 20,664 - 24,796; Part time

Benefits offered by this job

40% off AE & Aerie product year-round

Opportunities for development and/or 2

Participation in store contests to win

Exclusive prizes

Job summary

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador to bring our store to life and deliver an outstanding shopping experience for every guest. Youll represent the brand with authenticity, share product details, and help guests find items that fit their needs.

As the face of AEO, you will engage customers on the floor, participate in loyalty programs, and adapt to roles as needed—cash wrap, fitting room, or stockroom—while upholding company values and policies.

Qualifications

• Prior retail experience is preferred.
• Must be at least 16 years old.
• Available to work evenings, weekends and holidays.

Responsibilities

• You engage guests using the AEO Selling Model, helping them find exactly what they’re looking for with a friends‑first mindset.
• You are passionate about AE & Aerie products and educate guests on product details, making suggestions that fit their needs.
• You introduce the AEO loyalty program and additional brand channels.
• You can adapt to any role—sales floor, cash & wrap, fitting room, or stockroom—as needed.
• You proactively resolve guest concerns while adhering to company policy.
• You assist your team in getting the job done and uphold teamwork values.
• You act with integrity, following AEO policies and procedures.

Skills

People skills

Energetic

Multi-tasking

Guest service mindset

Product knowledge

Job description

Your Role

As a part‑time Brand Ambassador, you bring our brand to life every day. Your goal is to provide every guest who enters the store with an amazing shopping experience, making their day better than when they arrived. You are the face of our company and take pride in that. You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your real self to work each day.

Your Responsibilities

• You engage guests using the AEO Selling Model, helping them find exactly what they’re looking for with a friends‑first mindset.
• You are passionate about AE & Aerie products and educate guests on product details, making suggestions that fit their needs.
• You introduce the AEO loyalty program and additional brand channels.
• You can adapt to any role—sales floor, cash & wrap, fitting room, or stockroom—as needed.
• You proactively resolve guest concerns while adhering to company policy.
• You assist your team in getting the job done and uphold teamwork values.
• You act with integrity, following AEO policies and procedures.

You'd Be Great For This Role If

• You love interacting with people.
• You are energetic and can handle multiple tasks in a fast‑paced environment.
• You are available to work when guests shop (even evenings, weekends & holidays).
• You're enthusiastic about AE and Aerie products.
• You have prior retail experience.
• You're at least 16 years of age.

Benefits

• Work with real people in a family‑like environment.
• Opportunities for development and career advancement.
• 40% off AE & Aerie product year‑round (plus additional seasonal discounts).
• Participation in store contests to win free merchandise and exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go‑to destination for casual style. Since 1977, we have been embraced by generations of youth. We are rooted in authenticity, powered by positivity, and inspired by our community. Our collections inspire self‑expression and empower customers to celebrate their uniqueness. We broaden our leadership by producing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other protected ground. This applies to all AEO activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.