AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters Inc.; Kelowna; On-site; CAD 20,664 - 27,552; Part time

Benefits offered by this job

40% off product at both AE & Aerie

Participation in store contests

Opportunities for development and career advancement

Job summary

American Eagle Outfitters Inc. is seeking a part-time Sr Brand Ambassador in Kelowna. In this role, you will engage with guests, enhancing their shopping experience with a strong focus on brand loyalty. You will flexibly work across different store environments and educate customers about our products, while helping to foster a supportive team atmosphere.

The ideal candidate is energetic, enjoys working with people, and can handle a fast-paced retail environment. Benefits include a generous discount on products and opportunities for career development.

Qualifications

• Must love interacting with people and creating positive experiences.
• Ability to handle multiple tasks in a fast-paced retail environment.
• Must be available to work evenings, weekends, and holidays.
• Prior retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Engage with every guest using the AEO Selling Model.
• Educate guests on product details and make suggestions.
• Introduce the AEO loyalty program to guests.
• Flex between Salesfloor, Cash & Wrap, Fitting Room, and Stockroom.
• Proactively resolve guest concerns while adhering to policy.
• Assist team in completing tasks and foster teamwork.
• Act with integrity, following AEO's policies & procedures.

Skills

Customer interaction

Dynamic multitasking

Team collaboration

Retail experience

Job description

Your Role

As a part-time Sr Brand Ambassador, you bring our brand to life every day. Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it, passionate about building brand loyalty with every guest, and represent our company values while bringing your REAL self to work each day.

Your Responsibilities

• You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, with a "friends first" mindset.
• You educate guests on product details and make product suggestions to fit their needs.
• You introduce the AEO loyalty program and additional brand channels to guests.
• You can flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You proactively resolve guest concerns while adhering to company policy.
• You assist your team in completing tasks and foster teamwork.
• You act with integrity, following AEO's policies & procedures.

You'd Be Great For This Role If

• You love interacting with people.
• You have energy to handle multiple tasks in a fast‑paced environment.
• You are available to work evenings, weekends & holidays.
• You love AE and Aerie products.
• You have prior retail experience.
• You are at least 18 years of age.

Our Brand Ambassadors Love Aeo Because

• Their experience involves real people and a supportive family environment.
• Opportunities for development, learning new skills, and potential career advancement.
• 40% off product at both AE & Aerie year‑round and additional seasonal discounts.
• Participation in store contests with chances to win merchandise and exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, positivity, and community. Our collections inspire self‑expression and empower our customers to celebrate their uniqueness. We innovate with sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.