Advisor - Translation and Internal Communications

Sobeys; Montreal; On-site; CAD 85,000 - 105,000; Full time

Job summary

Sobeys is seeking a Translation and Internal Communications Advisor based in Montreal, QC. The role leads translation services, acts as the primary liaison with external providers, and advises on language needs across company functions.

You will shape practices and tools, support corporate events in Quebec, and contribute to internal communications initiatives. The ideal candidate will bring 7–10 years in translation and linguistic revision, strong English/French capabilities, and experience

Qualifications

• University education in translation, communications, professional writing or related discipline.
• Excellent command of French and English, both written and spoken.
• 7-10 years of professional experience in translation and linguistic revision and in managing language services.
• Excellent writing, editing and content adaptation skills.
• Relevant experience in corporate communications.
• Experience managing external vendors or business partners.
• Strong proficiency with digital tools and leading-edge technologies used in communications and translation and interest in AI in these fields.
• Excellent organizational skills and ability to manage multiple projects, requests and priorities.
• Ability to work independently, exercise sound judgment and take ownership of assigned projects and responsibilities.
• Strong customer service orientation and ability to build collaborative relationships.
• Experience or knowledge of media relations is asset.

Responsibilities

• Serve as the company’s key point of contact for translation and language services.
• Manage the relationship with the external translation services provider and act as liaison between provider and internal teams.
• Advise and support functions with translation and language service needs.
• Monitor translation quality and ensure linguistic standards.
• Review translated content and provide linguistic guidance.
• Ensure terminology consistency and corporate terminology.
• Monitor provider performance, including quality and turnaround times.
• Participate in provider meetings and identify improvement opportunities.
• Support users of translation services and evolve processes, tools and practices.
• Contribute to evolution of translation practices including AI usage and best practices.
• Ensure compliance with language requirements and guidelines.
• Participate in francization committee activities.

Skills

French-English bilingual

Translation management

Linguistic revision

Communication advisory

Vendor management

Project coordination

AI in translation

Education

University degree in translation/communications or related field

Tools

Translation management systems

Job description

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full time opportunity for a Translation and Internal Communications Advisor. This role will be based out of the Montreal, QC office.

Role Overview

Reporting to the Director, Internal Communications, the incumbent plays a leading role in managing the company’s translation services and serves as the key point of contact for translation and language services.

They are responsible for managing the business relationship with the external translation services provider, ensuring the quality and effectiveness of the services provided, and advising the company’s various functions on their language-related needs. Drawing on their translation expertise and strong linguistic judgment, they also contribute to the evolution of practices, processes and tools in this area.

In addition to this primary responsibility, they act as a communications advisor to various functions across the company, supporting the delivery of communications projects and contributing to the planning and execution of corporate events, particularly in Quebec.

Key Responsibilities

Translation and Language Services

• Serve as the company’s key point of contact for all matters related to translation and language services.
• Manage the business relationship with the external translation services provider and act as the primary liaison between the provider and internal teams.
• Advise and support the company’s various functions with their translation and language service needs.
• Monitor the quality of translation services and contribute to maintaining high linguistic standards.
• Review translated content as needed and provide linguistic guidance.
• Ensure terminology consistency and the consistent use of corporate terminology.
• Monitor the provider’s performance, including quality, turnaround times and service levels.
• Participate in regular meetings with the provider, address issues and identify opportunities for continuous improvement.
• Support users of translation services and contribute to the evolution of processes, tools and practices.
• Contribute to the evolution of translation practices, including the thoughtful and responsible use of emerging technologies and artificial intelligence.
• Ensure compliance with language requirements and company guidelines.
• Participate in the activities of the francization committee and contribute to selected initiatives, including following up on complaints, preparing the three-year report and organizing activities that promote the use of French among employees.

Internal Communications

• Act as a communications advisor to various functions across the company in the planning and execution of their communications projects.
• Advise internal teams on the appropriate channels, messages and communications approaches based on objectives and target audiences.
• Write, review and adapt various types of communications for internal audiences.
• Collaborate on various corporate communications projects and initiatives.
• Ensure the quality, consistency and relevance of communications, as well as compliance with company standards and guidelines.
• Stay current on emerging communications practices, trends, technologies and digital tools, and contribute to their effective use within the team.

Corporate Events

• Collaborate on the planning and organization of corporate events, particularly those held in Quebec.
• Contribute to the development and execution of event communications before, during and after events.
• Assist with logistical coordination and the management of various event-related activities.

Qualifications

• University education in translation, communications, professional writing or a related discipline, or a relevant combination of education in these fields.
• Excellent command of French and English, both written and spoken.*
• 7-10 years of professional experience in translation and linguistic revision, as well as experience managing or coordinating language services.
• Excellent writing, editing and content adaptation skills.
• Relevant experience in corporate communications.
• Experience managing external vendors or business partners.
• Strong proficiency with digital tools and leading-edge technologies used in communications and translation, along with a keen interest in the evolution and responsible use of artificial intelligence in these fields.
• Excellent organizational skills and the ability to manage multiple projects, requests and priorities simultaneously.
• Ability to work independently, exercise sound judgment and take ownership of assigned projects and responsibilities.
• Strong customer service orientation and ability to build collaborative relationships.
• Experience in corporate event planning or coordination is considered an asset.
• Experience or knowledge of media relations is considered an asset.

Key Competencies

• Linguistic expertise and commitment to quality
• Communications and writing
• Advisory skills
• Vendor and partner management
• Stakeholder relationship management
• Planning and organization
• Autonomy and sound judgment
• Collaboration
• Problem-solving
• Customer focus
• Continuous improvement
• Digital agility and interest in emerging technologies

* Proficiency in English is required, as the incumbent must, as part of their regular duties, review and assess content in both official languages and regularly collaborate with English-speaking internal and external partners across Canada. #LI-Hybrid