Bilingual Director, Communications and Marketing

Bilingual Source; Hamilton; Hybrid; CAD 128,000 - 165,000; Full time

Benefits offered by this job

Health and dental benefits

Life insurance and disability coverage

Pension plan participation

Job summary

Bilingual Source in Hamilton, Ontario, is seeking a Director of Communications and Marketing to lead a team in a hybrid role. The position requires strong French and English leadership, strategic messaging, and stakeholder engagement to advance a public-service mandate.

You will develop integrated communications strategies, guide senior leadership on critical issues, and ensure brand consistency across channels while managing budgets and cross-functional teams.

Qualifications

• Requires strong French and English communication for leadership and stakeholder engagement.
• Demonstrated ability to develop communications strategies and brand direction.
• Experience leading teams, budgets, and multiple priorities.
• Knowledge of digital communications and emerging engagement platforms.

Responsibilities

• Develop and oversee integrated communications and marketing strategies.
• Advise senior leadership on messaging and engagement.
• Oversee internal and external communications, digital marketing, and branding.

Skills

Strong bilingual leadership

Leadership experience

Strategic communications

Digital marketing analytics

Stakeholder engagement

Public sector communications

Education

Postsecondary education in communications/marketing

Equivalent combination of education and experience

Tools

Web analytics

Content management systems

Job description

Bilingual Director, Communications and Marketing

Location: Hamilton, Ontario

Work Model: Hybrid, approximately 2 to 3 days on-site per week

Schedule: Full-time, 37.5 hours per week, with flexible start times based on business needs

Employment: Permanent, full-time, non-unionized leadership position

Salary: $128,000 to $165,000 annually, plus annual performance-based pay of up to 8% of base salary, subject to applicable performance criteria

Languages: Strong French and English communication skills required for leadership, stakeholder engagement, strategic messaging and written communications

Work Eligibility: Legally entitled to work in Canada.

Introduction

Are you an experienced communications and marketing leader who values thoughtful decision-making, collaborative leadership and meaningful public service?

Why You'll Want This Role

• Contribute to a meaningful public-service mandate through communications that inform and engage audiences.
• Participate in senior leadership discussions and help shape organizational priorities, policies and strategic direction.
• Lead experienced communications and marketing professionals while supporting their development and performance.
• Benefit from a hybrid work arrangement, flexible start times and a comprehensive public-sector benefits package.
• Apply your strategic expertise across communications, marketing, stakeholder relations and organizational reputation management.

What You'll Do

As Director, Communications and Marketing, you will oversee the development and execution of integrated communications and marketing strategies that support organizational objectives, strengthen public engagement and maintain a consistent institutional voice.

You will work closely with senior leadership, advise on sensitive communications matters, oversee departmental resources and provide clear direction to professionals responsible for delivering communications and outreach initiatives.

Your leadership will help ensure that communications are accurate, accessible, effective and aligned with organizational priorities and applicable public-sector requirements.

Responsibilities

• Develop, implement and evaluate strategic communications, marketing and public engagement plans.
• Advise senior leadership on organizational messaging, reputation management, stakeholder communications and emerging issues.
• Oversee internal and external communications, digital marketing, brand consistency, publications and public-facing initiatives.
• Guide departmental planning, performance objectives, resource allocation and budget management.
• Lead, coach and develop communications and marketing professionals while fostering accountability and collaboration.
• Ensure communications activities meet applicable federal policies, accessibility requirements and reporting obligations.
• Build and maintain productive relationships with internal teams, external stakeholders and public-sector partners.
• Monitor communications effectiveness, audience engagement and marketing performance to inform improvements.
• Oversee vendor relationships, contracts and initiatives supporting organizational reach, financial sustainability and service delivery.
• Support cross-functional collaboration and contribute to organization-wide strategic and operational decisions.

Qualifications

Required:

• At least 8 years of experience leading communications and marketing professionals, developing strategies and overseeing organizational communications and promotional initiatives.
• Postsecondary education in communications, marketing or a related discipline, or an equivalent combination of education and experience.
• Strong French and English communication skills, including the ability to prepare and review written materials, advise leadership and engage stakeholders in both languages.
• Demonstrated experience developing communications strategies, marketing initiatives and brand direction.
• Experience managing teams, departmental budgets, performance objectives and multiple priorities.
• Strong knowledge of digital communications, social media, web analytics and emerging engagement platforms.
• Knowledge of applicable federal communications, marketing and accessibility requirements.
• Strong writing, editing, presentation and strategic advisory skills.
• Experience managing projects from planning through implementation and evaluation.
• Ability to exercise sound judgment, manage sensitive communications and build productive stakeholder relationships.
• Legally entitled to work in Canada.

Assets:

• Senior-level experience in a public-sector organization.
• Experience leading professionals in a unionized organizational environment.
• Knowledge of sales cycles, revenue-generating initiatives and partnership development.
• Experience overseeing creative direction, graphic communications and publication processes.

Benefits

• Health and dental benefits.
• Life insurance and disability coverage.
• Pension plan participation.

Why Work with Us

At Bilingual Source, we understand that experienced leaders look for more than a job title. They value meaningful responsibilities, clear expectations and the opportunity to contribute their expertise within a professional and collaborative environment. This opportunity offers the chance to guide an established communications function, support an important public mandate and contribute to decisions that influence organizational effectiveness and stakeholder trust. Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.

This is an existing vacancy. Our client is currently seeking a Bilingual Director, Communications and Marketing.