Advisor, Processes & Solutions, People and Culture

University of Calgary; Calgary; On-site; CAD 65,000 - 85,000; Full time

Job summary

University of Calgary is seeking a Full-time Temporary Relief Advisor, Processes and Solutions to support the employee lifecycle. This role emphasizes accuracy, customer service, and cross-functional collaboration within People and Culture.

You will advise on recruitment practices and assist with onboarding, offers, and data integrity. Reporting to the Team Lead, this position requires strong communication, organization, and teamwork to manage deadlines and competing priorities across campus.

Qualifications

• Post-secondary education in a related field (HR, business).
• 2–3 years of recent, relevant experience.
• Equivalent combination of education and experience accepted.
• Strong organizational and time-management skills to meet deadlines.
• Attention to detail with analytical and problem-solving abilities.

Responsibilities

• Process and finalize HR tasks for employee lifecycle with accuracy.
• Maintain data integrity for personnel and hire information.
• Review international worker documentation and postings.
• Advise on recruitment practices including collective agreements.
• Prepare offer letters in consultation with the hiring manager.
• Provide guidance on recruiting, hiring and onboarding processes.

Skills

Communication skills

Customer service

Interpersonal skills

Time management

Analytical thinking

Problem solving

Initiative

Teamwork

Attention to detail

Education

Post-secondary education in HR / Business Administration

Tools

PeopleSoft

HRIS

Word

Excel

Job description

Description

The Processes and Solutions team within People and Culture is currently seeking a Full-time Temporary Relief Advisor, Processes and Solutions for approximately 1 year.

The Processes and Solutions team is comprised of four main focus areas, three of which manage processes and transactions and provide advice related to the employee lifecycle: staff focus, academic focus and benefits focus. The team also includes the systems and analytics group and supports a continuous improvement function. The focus areas are responsible for the day-to-day operational and people-related transactions and are a key point of contact for reports-to-managers, employees and candidates/applicants.

Reporting to the Team Lead, Processes and Solutions, the Advisor will be responsible for ensuring accurate and timely action on processes and tasks related to the employee lifecycle. The position maintains a strong focus on customer service and continuous improvement and providing comprehensive and proactive support to the campus community for all staff groups.

The work requires managing competing interests with satisfactory outcomes for all, including high need for accuracy and attention to detail, numerous conflicting deadlines, and continuously shifting priorities. Significant cross-functional teamwork and communication is required with Human Resources staff, employees and managers across the university community.

Summary of Key Responsibilities (job functions include but are not limited to):

• Approve and finalize hires in PeopleSoft HCM through system tools and manual entry
• Maintain data integrity for personal and hire information, query management and daily processes
• Review and enter international worker documentation
• Advise on standard practices and associated practices involving collective agreements as it relates to recruitment
• Review Job Opening Requests and submit job postings to careers website
• Prepare offer letters in consultation with hiring manager
• Respond to questions and issues raised regarding recruitment and hiring; investigates and verifies information; informs other interested parties and provides feedback to employees and other university stakeholders on employee specific situations and business processes.
• Provide knowledge, advice, and guidance on recruiting, hiring and onboarding processes to employees, managers, People and Culture staff and other university stakeholders
• Process employee job changes (online and manual)
• Create employment verification letters
• Ensure accurate enrolment/ of health, dental, insurance, pension and other related employee coverages in PeopleSoft
• Participate in the administration of various annual HR processes such as the annual allocation of Flexible Spending Accounts

Qualifications / Requirements:

• Post secondary education in a related field (eg. Human Resources, Business Administration)
• Two to three years of recent, related experience
• An equivalent combination of education and experience may be considered
• Proven organizational and time management skills are required, with the ability to prioritize to meet deadlines, set priorities, manage competing deadlines, and meet commitments.
• Strong attention to detail and demonstrated analytical and problem-solving skills are essential to deal with issues and concerns.
• High degree of initiative, requiring minimal supervision
• A commitment to learning, variety in work and working to get the job done
• Experience working in a unionized and post-secondary environment is an asset.
• Ability to function independently and also as part of a team.
• Excellent communication and customer service skills, both written and verbalStrong interpersonal skills, with the ability to build effective working relationship and collaborate with internal and external clients
• Strong proficiency with Word, Excel, PeopleSoft or other HRIS

Application Deadline: October 20, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is classified in the Professional Career Band, Level 1 of the Management and Professional Staff Career Framework.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community.

We are committed to removing barriers that have been historically encountered by some people in our society.

We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here.

In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply.

To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities.

Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([e-mail]) and requests for accommodations can be sent to People & Culture ([e-mail]).