Advisor, Employee Experience Human Resources Saint-Augustin-de-Desmaures, Québec

Le Clerc Foods Usa Inc.; Saint-Augustin-de-Desmaures; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Leclerc Biscuits is seeking a seasoned Internal Communications Leader to define the strategy and oversee channels across Canada and the United States. You will guide leadership on change communications and build a strong employer brand to attract and welcome top talent.

You will collaborate with Marketing and HR, develop engaging content, and support onboarding and employee engagement initiatives across multiple sites. Fluency in French and English is required.

Qualifications

• Bachelor's degree in Communications, HR, or a related field.
• Minimum five years of experience in internal communications, including recruitment and employee experience.
• Significant experience in change management and employer branding.
• Fully proficient in both French and English, with excellent communication skills.
• Strong consulting, influencing, and stakeholder engagement abilities across the organization.
• Proficient with digital content creation tools and AI solutions.
• Autonomy, rigor, and excellent organizational skills in a multi-site environment.

Responsibilities

• Define and implement the internal communications strategy across sites in Canada and the US.
• Manage communication channels (intranet, bulletin boards, digital screens, emails) and measure effectiveness.
• Establish branding standards to support HR and leadership.
• Advise leadership on change management and crisis communications.
• Develop and promote the employer brand with Marketing.
• Create visual content to support recruitment of key positions.
• Lead campaigns highlighting employee value proposition and benefits.
• Support targeted recruitment with managers and HR Partners.
• Coordinate employee recognition initiatives and events.
• Assist onboarding and integration of Head Office employees.

Skills

Internal communications

Change management

Employer branding

Recruitment

Stakeholder engagement

Bilingual FR/EN

Education

Bachelor's degree in Communications

Bachelor's degree in Human Resources

Tools

Digital content creation tools

AI solutions

Job description

Founded in 1905, Leclerc Biscuits is a family-owned company whose success is built on the passion, innovation, and expertise of its teams. With a strong presence across Canada and the United States, the company continues to grow and evolve while remaining true to its core values and commitment to quality.

Position Summary

You will be responsible for Leclerc’s internal communications. In this role, you will define the communication strategy, manage communication channels, and provide guidance to leadership to ensure that all employees across Canada and the United States receive clear, consistent, and engaging information. This position also plays a key role in attracting and welcoming talent through employer branding initiatives, targeted recruitment efforts, and the onboarding of new employees.

Responsibilities

You contribute to achieving the company’s objectives through the following actions:

Internal Communications and Change Management

• Define and implement the internal communications strategy across all sites.
• Manage communication channels (intranet, bulletin boards, digital screens, emails) and measure their effectiveness.
• Establish communication standards, including tone, branding, and quality guidelines, to support HR teams and site leadership.
• Advise leadership on change management communications, as well as sensitive and crisis situations.

Employer Branding and Recruitment

• Develop and promote the employer brand in collaboration with the Marketing team (internally and externally).
• Create visual content to support the recruitment of key positions.
• Lead communication campaigns, including the promotion of Leclerc's employee value proposition and benefits to candidates and employees.
• Support the recruitment of targeted positions in collaboration with managers and HR Business Partners.

Recognition and Employee Engagement

• Coordinate employee recognition initiatives, including gifts and special events.
• Enhance and streamline recognition programs to reduce administrative workload.
• Build and lead the Social Committee ("Fun Committee") for Head Office employees.

Onboarding and Integration

• Participate in the onboarding and integration of Head Office employees.
• Support managers in ensuring effective onboarding follow-up and employee integration.

Requirements

We are looking for someone who can:

• Hold a bachelor's degree in Communications, Human Resources, or another relevant field.
• Have a minimum of five (5) years of experience in internal communications, including recruitment and employee experience.
• Possess significant experience in change management and employer branding.
• Be fully proficient in both French and English, with excellent verbal and written communication skills.
• Demonstrate strong consulting, influencing, and stakeholder engagement skills at all levels of the organization.
• Be proficient with digital content creation tools and artificial intelligence solutions.
• Demonstrate autonomy, rigor, and excellent organizational skills in a multi-site environment.

Why Join Leclerc?

At Leclerc, our five core values: Innovation, Commitment, Authenticity, Respect, and Enjoyment, are brought to life by people who adapt quickly, honor their commitments, support one another, and turn challenges into opportunities.

• Develop your skills and grow your career
• Thrive in a dynamic, collaborative, and innovative environment
• Contribute to a growing company that values continuous improvement
• Enjoy a competitive salary and benefits package

Ready to take on the challenge?

ST-AUGUSTIN-DE-DESMAURES

Our Saint‑Augustin‑de‑Desmaures site is home to our head office and two of our plants, making it an exciting location with plenty of career opportunities. Our plants and offices are equipped with the latest technology and include a peanut‑free facility and a gluten‑free production environment. Located on the outskirts of Quebec City, our Saint-Augustin-de-Desmaures site is perfect for employees looking to avoid city traffic.