Advisor, Employee Experience

Leclerc Foods; Saint-Augustin-de-Desmaures; On-site; CAD 90,000 - 120,000; Full time

Job summary

Leclerc Biscuits in Canada and the United States is seeking an experienced Internal Communications Leader to define the strategy, manage channels (intranet, emails, digital screens) and partner with leadership to keep employees informed and engaged. You will drive employer branding, recruitment campaigns, onboarding, and recognition programs while supporting change management across multiple sites.

Bilingual French and English is essential; also lead the Head Office Social Committee and

Qualifications

• Hold a bachelor's degree in Communications, Human Resources, or another relevant field.
• Have a minimum of five (5) years of experience in internal communications, including recruitment and employee experience.
• Possess significant experience in change management and employer branding.
• Be fully proficient in both French and English, with excellent verbal and written communication skills.
• Demonstrate strong consulting, influencing, and stakeholder engagement skills at all levels of the organization.
• Be proficient with digital content creation tools and artificial intelligence solutions.
• Demonstrate autonomy, rigor, and excellent organizational skills in a multi-site environment.

Responsibilities

• Define and implement the internal communications strategy across all sites.
• Manage communication channels (intranet, bulletin boards, digital screens, emails) and measure their effectiveness.
• Establish communication standards, including tone, branding, and quality guidelines, to support HR teams and site leadership.
• Advise leadership on change management communications, as well as sensitive and crisis situations.

Skills

Internal comms

Change management

Employer branding

Recruitment

Bilingual FR/EN

Stakeholder engagement

Content creation

AI tools

Education

Bachelor's degree in Communications

Bachelor's degree in HR

Tools

AI solutions

Digital content creation tools

Job description

Founded in 1905, Leclerc Biscuits is a family-owned company whose success is built on the passion, innovation, and expertise of its teams. With a strong presence across Canada and the United States, the company continues to grow and evolve while remaining true to its core values and commitment to quality.

Position Summary

You will be responsible for Leclerc’s internal communications. In this role, you will define the communication strategy, manage communication channels, and provide guidance to leadership to ensure that all employees across Canada and the United States receive clear, consistent, and engaging information. This position also plays a key role in attracting and welcoming talent through employer branding initiatives, targeted recruitment efforts, and the onboarding of new employees.

Responsibilities

You contribute to achieving the company’s objectives through the following actions:

Internal Communications and Change Management

• Define and implement the internal communications strategy across all sites.
• Manage communication channels (intranet, bulletin boards, digital screens, emails) and measure their effectiveness.
• Establish communication standards, including tone, branding, and quality guidelines, to support HR teams and site leadership.
• Advise leadership on change management communications, as well as sensitive and crisis situations.

Employer Branding and Recruitment

• Develop and promote the employer brand in collaboration with the Marketing team (internally and externally).
• Create visual content to support the recruitment of key positions.
• Lead communication campaigns, including the promotion of Leclerc's employee value proposition and benefits to candidates and employees.
• Support the recruitment of targeted positions in collaboration with managers and HR Business Partners.

Recognition and Employee Engagement

• Coordinate employee recognition initiatives, including gifts and special events.
• Enhance and streamline recognition programs to reduce administrative workload.
• Build and lead the Social Committee ("Fun Committee") for Head Office employees.

Onboarding and Integration

• Participate in the onboarding and integration of Head Office employees.
• Support managers in ensuring effective onboarding follow-up and employee integration.

Requirements

We are looking for someone who can:

• Hold a bachelor's degree in Communications, Human Resources, or another relevant field.
• Have a minimum of five (5) years of experience in internal communications, including recruitment and employee experience.
• Possess significant experience in change management and employer branding.
• Be fully proficient in both French and English, with excellent verbal and written communication skills.
• Demonstrate strong consulting, influencing, and stakeholder engagement skills at all levels of the organization.
• Be proficient with digital content creation tools and artificial intelligence solutions.
• Demonstrate autonomy, rigor, and excellent organizational skills in a multi-site environment.

Why Join Leclerc?

At Leclerc, our five core values: Innovation, Commitment, Authenticity, Respect, and Enjoyment, are brought to life by people who adapt quickly, honor their commitments, support one another, and turn challenges into opportunities.

• Develop your skills and grow your career
• Thrive in a dynamic, collaborative, and innovative environment
• Contribute to a growing company that values continuous improvement
• Enjoy a competitive salary and benefits package

Ready to take on the challenge?