Advising Outreach, Assessment, & Retention Manager

University of Wisconsin Madison; Brantford; On-site; CAD 65,000 - 80,000; Full time

Job summary

The University of Wisconsin-Madison seeks an Advising Outreach, Assessment, & Retention Manager to engage students in academic decision-making and promote responsible choices. This full-time role involves supervising staff, developing outreach strategies, and ensuring holistic advising services to support student success.

Benefits

Generous vacation and holidays

Competitive insurances and savings accounts

Retirement benefits

Qualifications

• Two years of experience working in higher education required.
• Experience advising or supporting undergraduate students preferred.
• Ability to manage multiple responsibilities in a fast-paced environment.

Responsibilities

• Engages students in decision making processes regarding academics.
• Supervises unit staff and manages advising services portfolio.
• Develops and implements academic advising events.

Skills

Communication

Leadership

Collaboration

Education

Bachelor's Degree

Tools

Tableau

Starfish

Advising Gateway

Job description

Job Summary:

Join the Admitted Academic Advising Team in the Wisconsin School of Business as an Advising Outreach, Assessment, & Retention Manager! In this pivotal role, you will engage students in decision making processes and promote appropriate and responsible choices on academics matters such as course selection and degree requirements. In this role you will maintain appropriate confidentiality, update student advising records, and contribute to the development of academic advising related programming. You will be responsible for managing the teams communication portfolio, develop outreach strategies, create and implement assessment strategy, lead assessment development, and advise a caseload of admitted business students.

Responsibilities:
Engages students in decision making processes and promotes appropriate and responsible choices on academic matters, such as course selection and degree requirements. Maintains appropriate confidentiality, updates student advising records, and contributes to the development of academic advising related programming. Works to ensure students receive accurate, timely, and holistic advising services in support of promoting student success, retention, and program completion. Supervises unit staff and/or manages an advising services portfolio and strives to create a welcoming, equitable, and inclusive work environment.

• 5% Receives, processes, and responds to academic inquiries according to established policies and procedures


• 35% Serves as a main point of contact for students and provides information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources


• 5% Develops and implements academic advising events such as workshops, panel discussions, and guest speakers


• 5% Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies


• 35% Supervises unit staff and/or plans, organizes, allocates resources, assesses performance, and leads the operational activities of a function within the advising or academic services portfolio, such as program management and/or curriculum management


• 5% Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum


• 5% Proactively engages students as needed


• 5% Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Required
Bachelor's Degree

Qualifications:

Required:
- Two years of experience working in higher education

Preferred:
- Experience advising or supporting undergraduate pre-business or business students in a higher education setting
- Demonstrated ability to manage multiple responsibilities with accuracy and attention to detail in a high-volume, fast-paced environment
- Experience using student data, assessment tools, or reporting systems (e.g.,Tableau, Starfish, Advising Gateway) to inform advising practices and improve student outcomes
- Evidence of building and maintaining collaborative relationships with students, advising staff, faculty, and campus stakeholders

Work Type:

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $65,000 ANNUAL (12 months)
Depending on Qualifications
Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.

Additional Information:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

How to Apply:

Please complete the online application and attach a cover letter along with a comprehensive resume.

Our search committee will review all application materials after the posted deadline. We will notify selected applicants to participate further in the selection process directly. We will notify all applicants once the search is completed and we have selected a top candidate. As applicants move on to next steps in the process, they will be asked to provide names and contact information (e-mail address, phone number, and mailing address) of at least three references.

Contact:

Rima Okbazghi
[e-mail]
608-262-2810
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Academic Advising Manager(AE003)

Department(s):

A12-WISCONSIN SCH OF BUSINESS/UNDERGRADUATE PROG OFFICE

Employment Class:

Academic Staff-Renewable

Job Number:

315118-AS

The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Division Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.